Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Mora

Clearlake

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Supervisor

Teleperformance Alpha
Guadalajara Mexico

Laborer

Jv Landscaping Services
Windsor, CA
05.2023 - 12.2023

Landscape construction,irrigation,clean ups.

Customer Service Advocate

AT&T Mobility
Guadalajara Mexico
06.2022 - 11.2022
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
  • Developed comprehensive knowledge of company products and services to provide accurate information to customers.

Supervisor

Teleperformance Alpha
Guadalajara Jalisco Mexico
04.2011 - 08.2021
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Monitored workflow to improve employee time management and increase productivity.

Electrician Helper

ER Electric
Santa Rosa, CA
05.2009 - 04.2011
  • Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
  • Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.

Maintenance Technician

Oak Grove Apartment Homes
Healdsburg, CA
03.2004 - 05.2009
  • Maintained a clean and attractive building exterior, contributing to positive curb appeal and tenant satisfaction.
  • Served as on-call technician during off-hours periods, addressing urgent issues promptly to minimize disruptions to tenants'' daily routines.
  • Turn apartments
  • Painting.
  • Pluming
  • Electrical,

Supervisor of Operations

TEAM Services Group
Sunnyvale, CA
06.1995 - 07.2004
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.

Education

GED -

Guadalajara
Guadalajara Jalisco Mexico

Skills

  • Staff Management
  • Process Monitoring and Improvement
  • Customer Service
  • Time Management
  • Leadership Abilities

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Laborer

Jv Landscaping Services
05.2023 - 12.2023

Customer Service Advocate

AT&T Mobility
06.2022 - 11.2022

Supervisor

Teleperformance Alpha
04.2011 - 08.2021

Electrician Helper

ER Electric
05.2009 - 04.2011

Maintenance Technician

Oak Grove Apartment Homes
03.2004 - 05.2009

Supervisor of Operations

TEAM Services Group
06.1995 - 07.2004

Supervisor

Teleperformance Alpha

GED -

Guadalajara
Jose Mora