Jose Luna
Ajax,ON
Summary
Dedicated and Honest Worker with Exceptional Skills in Collaboration and Organization
I am a reliable and honest professional known for my commitment to excellence in every task. With a skillful approach to problem-solving and a perfectionist, I consistently deliver high-quality results. My ability to collaborate effectively with colleagues ensures good teamwork and project success. My strong sense of responsibility and organizational proficiency allows me to manage tasks efficiently and meet deadlines consistently. With a proven track record of integrity and competence, I am motivated to contribute positively to any team or organization.
Overview
5
5
years of professional experience
Work History
Clerk
The Puppy's Place
08.2023 - Current
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Purchased and maintained office supplies.
- Utilized office management software to record and track customer information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
- Coordinated and scheduled meetings and appointments.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Collaborated with groomers to develop customized grooming packages based on individual client preferences and pet needs.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
Youth Basketball Assistant Coach
Dreamoon
06.2019 - 02.2020
- Acted as positive role model for team participants and in community.
- Submitted purchase requests for new supplies, uniforms and equipment.
- Monitored athlete academic performance to ensure eligibility requirements were consistently met throughout the season – providing additional guidance or resources when necessary.
- Utilized video analysis software to review gameplay footage with athletes – identifying specific areas for skill development or strategic adjustments moving forward in the season.
- Assisted head coach in developing game strategies for optimal team success.
- Built strong relationships with players, parents, and school staff to foster a supportive athletic community.
- Facilitated pre-game preparations including warm-ups, stretching routines, reviewing game strategies as well as post-game debriefs analyzing areas of improvement needed.
- Monitored athletes during events and practice to quickly identify injuries.
- Maintained a safe and encouraging environment for all athletes during practices and games.
- Reviewed backgrounds and skills of potential players and coaches and initiated recruiting strategies to bring fresh talent to team.
Education
Biology
Cambridge International Academy
Ajax, ON06.2025
Skills
- Relationship Building
- Team Collaboration
- Customer Satisfaction
- Professional and mature
- Honest and Dependable
- Work Ethic and Integrity
- Product Scanning
- Basic Math Competence
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Athlete
I am a basketball player and have been playing for over a decade. My goal is to play college basketball in the United States and eventually play professionally. I have lots of accolades in track, basketball, karate, and cross country and love keeping fit.
Timeline
Clerk
The Puppy's Place
08.2023 - Current
Youth Basketball Assistant Coach
Dreamoon
06.2019 - 02.2020
Biology
Cambridge International Academy
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