Jose Leiva

• As a Barista and Server Assistant at Chai Ghai, a renowned Indian café, I specialize in preparing and serving a variety of authentic Indian teas and beverages
• Excel in creating a welcoming and efficient environment, ensuring exceptional customer service and satisfaction
• Assisting with order preparation, maintaining cleanliness, and supporting the team in delivering a memorable dining experience.
• Handled approx 50+ customers a day

Dollarama Sales Associates are essential to the store’s success

• At thefrontline of customer service, the associate welcomes customers, helps them find items, and offers incentives
• To process transactions accurately and balance the cash drawer by operating the cash register precisely
• Stocking shelves and displays with new products, keeping tidy, and swiftly resolving inventory shortages are critical duties
• Store upkeep, product inspections for expiration and damage, and security standards provide a safe and enjoyable shopping experience.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Answered customer questions about hours, seating, and menu information.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported the needs of 100-person wait staff who attended to the specific needs of countless customers daily for Camacho's Burger restaurant with social relevancy and intentionality.