Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jose gutierrez figueroa

olivehurst

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.


Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Guard

Allied Universal Security Services
09.2024 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Cashier

Dds
12.2023 - 03.2024
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

Walmart
06.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Team Member

McDonald's
02.2022 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

YCCPCS
Marysville, CA
06-2024

Skills

  • Verbal and written communication
  • Patrolling
  • Workplace safety
  • Punctuality
  • Reporting skills
  • Personal security
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Problem-solving

Certification

  • Licensed California Guard card
  • Ca drivers license
  • CPR certified

Interests

  • Electronics and Circuit Building
  • Video Gaming
  • Web Development and Design
  • Video Game Design
  • 3D Printing
  • Digital Art and Animation
  • App Development
  • Developing software, websites, and apps in various programming languages
  • Gym Workouts

Timeline

Security Guard

Allied Universal Security Services
09.2024 - Current

Cashier

Dds
12.2023 - 03.2024

Cashier

Walmart
06.2022 - 10.2023

Team Member

McDonald's
02.2022 - 07.2022

High School Diploma -

YCCPCS
Jose gutierrez figueroa