Jose Gutierrez
San Pablo
Summary
Motivated student eager to advance their career and acquire new skills. Proven problem-solving abilities and strong customer service experience. Bilingual with a strong commitment to continuous learning and professional growth to enhance expertise and expand career opportunities
Overview
6
6
years of professional experience
Work History
Delivery Driver
Extender Express
01.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Corporate Food and Beverage Attendant
Target
08.2022 - 12.2023
- Collaborated with team members to ensure smooth operation during high-volume periods.
- Resolved customer complaints professionally and efficiently, preserving the company''s reputation for excellent service.
- Conducted staff training sessions on food safety, hygiene practices, and customer service techniques.
- Nurtured positive relationships with vendors, ensuring consistent supply quality while negotiating favorable pricing terms.
- Maintained accurate inventory levels through regular stock checks and timely ordering of supplies.
- Assessed beverage backroom and sales floor areas, identified priorities and developed business plans and assignment sheets to improve operations.
Fulfillment Associate
Target
11.2020 - 12.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Interior Painter
R.T Interior Painting GC
07.2019 - 10.2020
- Completed projects within strict deadlines, ensuring timely completion and client satisfaction.
- Prepared surfaces for painting, including cleaning, sanding, and priming, resulting in a smooth finish.
- Attended industry workshops and training sessions to stay current on best practices for interior painting.
- Provided accurate estimates for labor costs and materials needed, ensuring transparency with clients regarding expenses.
- Maintained organization of tools and equipment, leading to increased efficiency on job sites.
- Prevented paint overspray damage to surrounding areas by properly masking off surfaces before beginning work.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Operated power sprayers and hand tools to prepare and paint large areas.
Education
High School Diploma -
Sylvester Greenwood Academy
Richmond, CA06-2019
Skills
- Skilled in building and maintaining positive customer relationships and addressing concerns with professionalism and efficiency
- Proficient in prioritizing tasks and meeting deadlines to ensure maximum productivity in fast pace environments
- Strong track record of punctuality, accountability and commitment to meeting expectations
- Skilled in analyzing issues, identifying root causes and implementing solutions
- Advance knowledge of various computer applications with the ability to quickly adapt to new technologies and systems to enhance productivity and preformance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Extender Express
01.2024 - Current
Corporate Food and Beverage Attendant
Target
08.2022 - 12.2023
Fulfillment Associate
Target
11.2020 - 12.2023
Interior Painter
R.T Interior Painting GC
07.2019 - 10.2020
High School Diploma -
Sylvester Greenwood Academy
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