Jose Gonzalez

• Coordinate daily workflow for 22 automotive technicians and supervise 3 lot porters.
• Partner with 7 service advisors to prioritize repair orders and maximize shop productivity.
• Balance technician workloads to reduce downtime and improve on-time vehicle delivery.
• Maintain dealership standards for quality, safety, and customer satisfaction.

• Managed daily General Motors freight operations and inventory for a $7 million parts department.
• Operated 4,000- and 10,000-pound propane forklifts to safely move engines, transmissions, truck frames, and EV batteries.
• Oversaw warehouse organization, inventory accuracy, receiving, shipping, and stock location management.
• Investigated inventory discrepancies and maintained efficient warehouse operations.
• Cross-trained in Parts Dispatcher, Parts Puller, and Parts Driver roles to support departmental needs.

• Processed more than 100 customer sample orders daily.
• Managed inventory of over 8,000 sample products.
• Coordinated inbound and outbound UPS and FedEx shipments.
• Ordered inventory through vendors while maintaining accurate stock records.

• Delivered exceptional customer service in both restaurant and banquet settings.
• Coordinated banquet service for events of up to 100 guests.
• Processed cash and credit transactions using Aloha POS.
• Previously served in Dishwasher, Busser, Prep Cook, and Cashier roles, demonstrating versatility and a strong work ethic.