Hi, I’m
Josée Gagné
Ottawa,ON
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
Highly organized professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining workflows, managing calendars and prioritizing emails. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
22
years of professional experience
Work History
NAFR (National Association Of Federal Retirees)
Executive Coordinator
06.2023 - Current
Job overview
- Provided high-level administrative support to the CEO and senior executives, allowing them to focus on strategic initiatives.
- Maintain action items for the CEO and Leadership team by attending Board meetings at various locations.
- Developed strong relationships with Board of Directors, fostering collaboration and mutual benefits for all parties involved.
- Facilitated timely decision-making by providing executives with well-researched data and analysis.
- Handled sensitive information with discretion, maintaining trust among colleagues and stakeholders alike.
- Enhanced operational efficiency by streamlining processes and implementing time-saving strategies.
- Served as a liaison between executives and employees, facilitating open lines of communication throughout the organization.
- Exercised independent judgment in support of senior leadership and corporate mission.
- Managed executive schedules, ensuring optimal productivity and meeting attendance.
- Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
- Managed calendar, phone, and schedule, resolving conflicts and providing daily updates.
- Organized spaces, materials and catering support for internal and client-focused meetings.
PwC (Price WaterhouseCoopers)
VIRTUAL ASSISTANT
11.2019 - 05.2023
Job overview
- Tasks: Calendar management – monitor and/or manage assigned Partners calendar
- This includes responsibility for: arranging internal and external meetings, responding to changing priorities; the coordination of meeting logistics and the preparation of supporting material
- E-mail management – monitor and/or manage email requested
- This includes responsibility for reviewing, sorting and prioritizing incoming e-mail, taking action or responding to requests on behalf of the Partner
- Work process management – review of upcoming deadlines and work requirements; manage the flow of work to the Partners such as documents for review/signature
- Document Production - typing, formatting, and editing documents, draft standard and non-standard correspondence, spreadsheets and presentations using the MS Office, or proprietary software as required, while adhering to branding standards Travel/Expense management - Book travel as per the firm policies as well as preparing and submitting expenses using Concur travel provider
- Organize logistics and material for internal/external events, or training sessions
- Organize and code invoices for payment as directed using Baseware program
- Perform other administrative duties that will enhance the effectiveness of Partners (e.g., business development activities, boards/committees, firm activities, etc.) as well as using a CRM / Sales tracking in Salesforce
- Supporting partners with leadership activities and initiatives (business strategy, leadership priorities), which involves connecting and coordinating with other business units, lines of services leaders and team
- Participating in various committees on a regular basis.
Office of the Superintendent of Bankruptcy (Federal Government)
EXECUTIVE ASSISTANT (to the Superintendent) – AS-03
03.2019 - 11.2019
Job overview
- Tasks: Manage daily emails, calendars, meetings and provide advice on issues for the Superintendent
- Develop and implement office management processes to manage and follow files and action flowing in and out of the Superintendent and Chief of Staff Offices
- Communicate instruction sand expectations to the Corporate Secretariat for work
- Prepared for the attention and approval of the Superintendent and the Chief of Staff
- Manage the planning, preparation for and scheduling of appointments, meetings, travels, and other senior management functions to be attended by the Superintendent and/or Chief of staff and ensure the preparation of necessary briefing material
- Plan, monitor and forecast operational expenditures, reconcile and maintain operation and salary budget plans and forecast for the Superintendent, the Chief of Staff Offices as well as the Corporate Secretariat
- Perform quality control and edit material prepared for the Superintendent and Chief of Staff's approval
- Determine sources of information, research, analyze and consolidate information material and prepare analytical reports
- Maintain an OSB Corporate Calendar for the Executive Team in consultation with Outreach Directorate used by the Executive
- Committee members and other managers to schedule major events and other committee meetings
- Work with the Office Manager to define and reset priorities based on how things unfold, assess (provide feedback) on internal
- Processes, resources and executive service requirements to meet needs and deadlines for the superintendent and Chief of Staff Offices.
Transport Canada (Federal Government)
PROJECT OFFICER– AS-02
02.2018 - 03.2019
CFIA(Federal Government)
PROJECT OFFICER– AS-02
11.2016 - 02.2018
RCMP
PROJECT COORDINATOR
10.2014 - 11.2016
Pomerleau Inc.
PROJECT ASSISTANT
01.2009 - 01.2014
OSFI (Federal Government)
ADMINISTRATIVE COORDINATOR – RE-03
12.2008 - 12.2009
Bank Of Canada
EXECUTIVE ASSISTANT
07.2002 - 12.2008
Education
Algonquin CollegeOttawa, Ontario
Meetings & Event Management
High School
Diploma
Skills
- Executive Support
- Discretion and Confidentiality
- Administrative Leadership
- Organizational Leadership
- Professional and mature
- Process Improvement
- Work Planning and Prioritization
- Event Coordination
- Resolute collaborator
- Tech-savviness
Accomplishments
- National Event Coordination: As co-chair of the Health & Wellness committee, I organized a successful national event for Mental Health Month bringing in a speaker and broadcasting throughout Canada.
- Process Improvement: Assisted with the efficiency and functionality of working tools and procedures. Created new departmental procedures manual. Assessed organizational training needs.
- Problem solving: Investigated and analyzed client accounting deficiencies to identify and resolve issues.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Coordinator
NAFR (National Association Of Federal Retirees)
06.2023 - Current
VIRTUAL ASSISTANT
PwC (Price WaterhouseCoopers)
11.2019 - 05.2023
EXECUTIVE ASSISTANT (to the Superintendent) – AS-03
Office of the Superintendent of Bankruptcy (Federal Government)
03.2019 - 11.2019
PROJECT OFFICER– AS-02
Transport Canada (Federal Government)
02.2018 - 03.2019
PROJECT OFFICER– AS-02
CFIA(Federal Government)
11.2016 - 02.2018
PROJECT COORDINATOR
RCMP
10.2014 - 11.2016
PROJECT ASSISTANT
Pomerleau Inc.
01.2009 - 01.2014
ADMINISTRATIVE COORDINATOR – RE-03
OSFI (Federal Government)
12.2008 - 12.2009
EXECUTIVE ASSISTANT
Bank Of Canada
07.2002 - 12.2008
Algonquin College
Meetings & Event Management
High School
Diploma
Languages
English
Native or Bilingual
French
Native or Bilingual
Security Clearance
Secret II
Language Level
EEE
References
Reference will be provided upon request...
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