Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Felo

Vacaville

Summary

Dynamic Ancillary Manager at True North Landscapes, skilled in team leadership and customer service. Successfully enhanced customer satisfaction through effective dispute resolution and communication. Proven ability to optimize inventory management, reducing waste while mentoring staff to maximize performance. Committed to fostering a productive and safe work environment.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Ancillary Manager

True North Landscapes
06.2024 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Foreperson/Electrical General Foreman

Utility tree svc, Davey Tree, Wright Tree svc
06.1991 - 09.2022
  • Championed sustainable work practices promoting energy-efficient solutions contributing to overall company-wide environmental goals.
  • Contributed to cost savings initiatives by analyzing material usage patterns and recommending alternative solutions when appropriate.
  • Conducted thorough quality control inspections to guarantee adherence to specifications, codes, and client requirements.
  • Enhanced team productivity through consistent communication, organization of tasks, and effective time management.

Education

High School Diploma -

Vacaville High School
Vacaville, CA
06-1991

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Time management
  • Documentation and reporting
  • Operations management
  • Shift scheduling
  • Performance management

Certification

  • High Voltage Utility line clearance, Utility Tree Svc. Davey Tree, Wright tree service - 30+ years experience in this field
  • Certified Foreman, Supervisor, Utility tree, Davey Tree, Wright Tree svc - 30 yrs

Languages

Spanish
Native or Bilingual

Timeline

Ancillary Manager

True North Landscapes
06.2024 - 12.2024

Foreperson/Electrical General Foreman

Utility tree svc, Davey Tree, Wright Tree svc
06.1991 - 09.2022

High School Diploma -

Vacaville High School

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Jose Felo