Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Jose Felipe Romero Moreno

Covina

Summary

Accomplished Repossession Driver at Ganas Auto, adept at vehicle inspection and transport. Enhanced customer satisfaction through effective service team collaboration and quick resolution of issues. Demonstrated patience and persistence in minimizing delivery delays by optimizing routes. Successfully identified and addressed mechanical concerns, ensuring operational efficiency and safety.

Overview

3
3
years of professional experience

Work History

Repossession Driver /Service Porter

Ganas Auto
11.2022 - 09.2025
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Skills

  • Quick learner
  • Service team collaboration
  • Vehicle inspection and transport
  • Inventory maintenance
  • Patience and persistence
  • Automotive maintenance
  • Building and grounds maintenance

Accomplishments

    During my time as a Repossession Driver and Service Porter, I consistently demonstrated strong work ethic, reliability, and professionalism in high-pressure environments. I successfully completed hundreds of vehicle recoveries with precision, ensuring all legal and procedural guidelines were followed while maintaining composure in often tense or sensitive situations. I developed a reputation for being detail-oriented, punctual, and efficient—regularly exceeding company expectations for recovery rates and vehicle handling. I also performed thorough vehicle inspections, documented conditions accurately, and coordinated closely with dispatch and team members to ensure seamless operations. As a Service Porter, I took pride in maintaining dealership lot organization, assisting with vehicle movement, customer service, and supporting the service department in day-to-day operations. My ability to multitask, adapt quickly, and work both independently and as part of a team played a key role in maintaining workflow efficiency and customer satisfaction.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Repossession Driver /Service Porter

Ganas Auto
11.2022 - 09.2025
Jose Felipe Romero Moreno