Summary
Overview
Work History
Education
Skills
Timeline
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Jose Duran

Bakersfield,

Summary

Client relationship and talent operations professional with 8+ years of experience building strategic partnerships, leading service delivery, and driving operational excellence across healthcare, sales, and events sectors. Proven ability to manage key accounts, coordinate cross-functional initiatives, and exceed contractual performance standards. Recognized for strengthening client trust, improving retention, and executing high-impact initiatives that align with organizational goals.

Overview

13
13
years of professional experience

Work History

Talent Acquisition Consultant

Cazador Consulting Group
12.2023 - Current
  • Established and nurtured relationships with healthcare and corporate clients to align talent solutions with strategic business needs
  • Delivered full-cycle recruiting and onboarding support, achieving a 98% placement success rate and reducing time-to-hire by 30%
  • Collaborated closely with cross-functional teams to improve service delivery and meet client performance standards.
  • Supported management in developing and implementing personnel policies and procedures.

Sales Manager

Sunrun
03.2023 - 11.2024
  • Built and maintained a strong regional client base, driving 40% growth in new customer acquisitions
  • Led recruitment, training, and development of sales teams to ensure service delivery and performance goals were consistently met
  • Partnered with internal departments to resolve client issues, streamline onboarding, and ensure contractual service levels were achieved.
  • Monitored performance metrics, implemented data-driven strategies, and enhanced operational processes to meet customer service objectives.

Back Stage Talent Coordinator

L.A. Fashion Week, Inc.
10.2017 - 03.2023
  • Managed relationships with 100+ professionals each season, ensuring smooth operational execution and contractual deliverables
  • Coordinated logistics and stakeholder communications across internal and external teams, enhancing event efficiency and customer satisfaction
  • Strengthened partnerships with sponsors, vendors, and media to boost engagement and expand network influence
  • Kept up-to-date on industry trends and target audience objectives to guide decision-making process during casting sessions.

Founder & Creative Talent Manager

Dark Veil Dynasty
10.2012 - 01.2019
  • Built and managed strategic partnerships with vendors and clients, increasing bookings by 30% and annual revenue by 20%
  • Oversaw operations, talent development, and marketing strategies to ensure service excellence and retention.
  • Conducted target market research to scope out industry competition and identify advantageous trends
  • Developed key operational initiatives to drive and maintain substantial business growth.

Education

High School Diploma -

Citrus High School
Porterville, CA

Skills

  • Provider & Client Relationship Management
  • Managed Care Familiarity
  • Customer Service & Issue Resolution
  • Account Management & Retention Strategies
  • Cross-Functional Collaboration
  • Performance Metrics & Operational Oversight
  • Project & Event Coordination
  • Strategic Partnerships & Sales Growth

Timeline

Talent Acquisition Consultant

Cazador Consulting Group
12.2023 - Current

Sales Manager

Sunrun
03.2023 - 11.2024

Back Stage Talent Coordinator

L.A. Fashion Week, Inc.
10.2017 - 03.2023

Founder & Creative Talent Manager

Dark Veil Dynasty
10.2012 - 01.2019

High School Diploma -

Citrus High School

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Jose Duran