Jose Duran
Bakersfield,
Summary
Client relationship and talent operations professional with 8+ years of experience building strategic partnerships, leading service delivery, and driving operational excellence across healthcare, sales, and events sectors. Proven ability to manage key accounts, coordinate cross-functional initiatives, and exceed contractual performance standards. Recognized for strengthening client trust, improving retention, and executing high-impact initiatives that align with organizational goals.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Consultant
Cazador Consulting Group
12.2023 - Current
- Established and nurtured relationships with healthcare and corporate clients to align talent solutions with strategic business needs
- Delivered full-cycle recruiting and onboarding support, achieving a 98% placement success rate and reducing time-to-hire by 30%
- Collaborated closely with cross-functional teams to improve service delivery and meet client performance standards.
- Supported management in developing and implementing personnel policies and procedures.
Sales Manager
Sunrun
03.2023 - 11.2024
- Built and maintained a strong regional client base, driving 40% growth in new customer acquisitions
- Led recruitment, training, and development of sales teams to ensure service delivery and performance goals were consistently met
- Partnered with internal departments to resolve client issues, streamline onboarding, and ensure contractual service levels were achieved.
- Monitored performance metrics, implemented data-driven strategies, and enhanced operational processes to meet customer service objectives.
Back Stage Talent Coordinator
L.A. Fashion Week, Inc.
10.2017 - 03.2023
- Managed relationships with 100+ professionals each season, ensuring smooth operational execution and contractual deliverables
- Coordinated logistics and stakeholder communications across internal and external teams, enhancing event efficiency and customer satisfaction
- Strengthened partnerships with sponsors, vendors, and media to boost engagement and expand network influence
- Kept up-to-date on industry trends and target audience objectives to guide decision-making process during casting sessions.
Founder & Creative Talent Manager
Dark Veil Dynasty
10.2012 - 01.2019
- Built and managed strategic partnerships with vendors and clients, increasing bookings by 30% and annual revenue by 20%
- Oversaw operations, talent development, and marketing strategies to ensure service excellence and retention.
- Conducted target market research to scope out industry competition and identify advantageous trends
- Developed key operational initiatives to drive and maintain substantial business growth.
Education
High School Diploma -
Citrus High School
Porterville, CASkills
- Provider & Client Relationship Management
- Managed Care Familiarity
- Customer Service & Issue Resolution
- Account Management & Retention Strategies
- Cross-Functional Collaboration
- Performance Metrics & Operational Oversight
- Project & Event Coordination
- Strategic Partnerships & Sales Growth
Timeline
Talent Acquisition Consultant
Cazador Consulting Group
12.2023 - Current
Sales Manager
Sunrun
03.2023 - 11.2024
Back Stage Talent Coordinator
L.A. Fashion Week, Inc.
10.2017 - 03.2023
Founder & Creative Talent Manager
Dark Veil Dynasty
10.2012 - 01.2019
High School Diploma -
Citrus High School