Jose Duque Medina
Toronto
Overview
8
8
years of professional experience
Work History
Head of Operations
Self Employed Services
05.2021 - Current
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
Phone Sales Representative
Glentel Inc
08.2017 - 04.2021
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
Skills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Attention to detail
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Head of Operations
Self Employed Services
05.2021 - Current
Phone Sales Representative
Glentel Inc
08.2017 - 04.2021
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