Jose Diaz
Santa Ana,CA
Summary
Knowledgeable in automotive and diesel with solid foundation in automotive repair and maintenance. Attended Universal Technical Institute, and completed both auto and diesel programs. 5 Years with dealership experience with manufacturer led training. Demonstrated ability to diagnose and resolve complex mechanical issues, ensuring vehicles operate safely and efficiently. Proven record of using problem-solving skills and technical expertise to deliver high-quality service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Technician
Nissan Of Irvine
10.2021 - Current
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools and equipment.
- Conducted thorough inspections to ensure compliance with safety standards and manufacturer specifications.
- Collaborated with team members to streamline repair processes, enhancing overall workshop efficiency.
- Mentored junior technicians on best practices for vehicle maintenance and repair techniques.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Coordinated with parts department to determine availability of necessary components.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Manufacturer led training.
Retail Sales Cashier
Target
10.2019 - 10.2022
- Processed customer transactions efficiently using POS systems and maintained cash drawer accuracy.
- Delivered exceptional customer service by assisting shoppers with inquiries and product recommendations.
- Managed inventory replenishment, ensuring shelves were stocked and organized for optimal shopping experience.
- Trained new cashiers on checkout procedures, promoting consistency in service delivery and operational standards.
- Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
- Built rapport with customers through friendly conversation, creating a positive shopping experience that fostered repeat business.
- Enhanced store reputation with excellent customer service, addressing concerns and resolving issues promptly.
Education
Associate of Applied Science - Automotive
Universal Technical Institute
Long Beach, CA02-2023
Skills
- Strong work ethic
- Meticulous attention to detail
- Engine diagnostics and repair
- Effective problem resolution
- Valid Driver's license
- Time management
- Skilled in tool operation
- Technical troubleshooting expertise
- Replacement of mechanical components
- Customer engagement
- Automotive assessment
- Pre-purchase vehicle evaluation
- System repairs
- Work Planning and Prioritization
- Maintaining records
- Effective verbal communication
Certification
- CST - Certified Service Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Technician
Nissan Of Irvine
10.2021 - Current
Retail Sales Cashier
Target
10.2019 - 10.2022
Associate of Applied Science - Automotive
Universal Technical Institute