Summary
Overview
Work History
Education
Skills
Timeline
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Jose Diaz

Tustin

Summary

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management. Highly collaborative individual works well under pressure.

Overview

5
5
years of professional experience

Work History

Shipping Clerk

Builders Surplus
04.2023 - Current
  • Conducted quality control checks, ensuring accurate labeling, proper packaging, and compliance with shipping regulations
  • Collaborate and foster a productive work environment that promoted overall efficiency and completion of projects
  • Liaise with customers to identify needs and address issues, boosting overall customer experience and satisfaction
  • Handle high volume of incoming/outgoing shipments, consistently meeting tight deadlines and ensuring timely delivery
  • Optimized shipping operations and substantially reduced costs by implementing cost-effective packaging solutions.

Order Selector

Spartan Nash
10.2022 - 03.2023
  • Supported warehouse operations and handled inventory reconciliation, driving continuous freight and shipment integration
  • Effectively liaised with warehouse personnel, supervisors, and managers to ensure accurate order fulfillment by maintaining open lines of communication, resulting in improved coordination and minimized errors in the shipping process
  • Inspected orders for damages prior to shipment packaging, proactively reporting any damaged items immediately, ensuring that customers received their orders in pristine condition, and mitigating potential customer dissatisfaction
  • Resolved shipping operations bottlenecks by actively participating in problem-solving discussions, contributing insights, and working collaboratively to overcome challenges, resulting in enhanced productivity and customer satisfaction.

Shipping Clerk

Exemplis
01.2019 - 10.2022
  • Assisted shipping operations through effective collaborations and integrating industry best practices to improve efficiency
  • Addressed shipping delays that expedited deliveries, minimized customer disruptions, and boosted customer satisfaction
  • Devised quality control processes, significantly decreasing customer complaints related to incorrect or damaged items
  • Implemented safety protocols and procedures that reduced workplace accidents and improved employee well-being.

Education

Diploma -

Artesia High School
Lakewood, CA

Skills

  • Strategic Partnerships & Effective Collaboration
  • Cultural Sensitivity
  • Community Outreach
  • Critical Thinking
  • Conflict Resolution
  • Attention To Detail
  • Effective Communication Skills
  • Problem Solving
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook)

Timeline

Shipping Clerk

Builders Surplus
04.2023 - Current

Order Selector

Spartan Nash
10.2022 - 03.2023

Shipping Clerk

Exemplis
01.2019 - 10.2022

Diploma -

Artesia High School

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Jose Diaz