Jose Delano
Perris
Summary
Dynamic barista with experience at Starbucks, excelling in customer service and drink customization. Recognized for attention to detail and effective time management, I foster a welcoming atmosphere while resolving customer issues promptly. A dedicated team player, I enhance team efficiency and promote loyalty through exceptional service and active listening skills.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Maintained cleanliness and organization of workstations and equipment
- Assisted customers with menu selections and provided exceptional service
- Followed health and safety regulations to ensure safe food handling practices
- Collaborated with team members to achieve efficient service during peak hours
- Adapted to changing customer demands in fast-paced environment
- Enhanced knowledge of coffee brewing techniques through ongoing training
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Orange Vista High School
Perris, CA05.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Menu memorization
- Drink customization
- Up-selling
Accomplishments
Coffee Master Certified
Timeline
Barista
Starbucks
05.2022 - Current
High School Diploma -
Orange Vista High School