Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Cuellar

El Paso,TX

Summary

Experienced with maintaining cleanliness and safety standards in various environments. Utilizing effective cleaning practices and equipment usage to ensure thorough sanitation. Knowledge of safety protocols and teamwork to achieve optimal results.



Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Marriott Courtyard
02.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

General Service Worker

The City of El Paso
10.2024 - Current
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
  • Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
  • Provided excellent customer service when interacting with building occupants during working hours or responding to inquiries about facility cleaning practices.
  • Enhanced safety measures by promptly addressing spills and hazards with proper signage and cleaning techniques.
  • Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.
  • Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work.

Maintenance Engineer

The Legacy Golf Resort
06.2023 - 08.2023
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Organized and directed maintenance shutdowns and startups.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Improved equipment reliability by implementing preventive and predictive maintenance programs.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.

Mechanic

Self-employed
05.2020 - 06.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Customized vehicles according to client specifications, enhancing their overall satisfaction.
  • Clean oil spills with variants of degreasers.
  • Clean car parts with chemicals.

Janitor

Self Employed
01.2020 - 06.2023
  • Maintained clean and comfortable environment in housing by vacuuming, cleaning windows, and dusting.
  • Improved housing cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected housing and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Emptied trash cans and recycling bins to keep housing clean and free of germs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Education

Associate of Applied Science - Automotive Technology

Western Technical College
El Paso, TX
06-2019

Certificate of Technical Studies - Electrical Technician

Kaplan College
El Paso
06-2012

GED -

El Paso Community College
El Paso, TX
04-2010

Skills

  • Attention to detail
  • Listening skills
  • Problem-solving skills
  • Team collaboration
  • Verbal and written communication
  • Hospitality services
  • Complex Problem-solving
  • Restroom cleaning
  • Cleaning expertise
  • Groundskeeping
  • Pressure washing
  • Custodial machine operation
  • Chemical handling
  • Window washing
  • Emergency cleanup
  • Odor control
  • Wall washing
  • Fixture cleaning
  • Furniture polishing
  • Dusting surfaces
  • Sanitization techniques
  • Floor maintenance
  • Cleaning and sanitizing
  • Problem-solving
  • Responsible and dependable
  • Damage reporting
  • Room setup and breakdown
  • Safe chemical disposal

Languages

Spanish
Professional Working

Timeline

Front Desk Receptionist

Marriott Courtyard
02.2025 - Current

General Service Worker

The City of El Paso
10.2024 - Current

Maintenance Engineer

The Legacy Golf Resort
06.2023 - 08.2023

Mechanic

Self-employed
05.2020 - 06.2023

Janitor

Self Employed
01.2020 - 06.2023

Associate of Applied Science - Automotive Technology

Western Technical College

Certificate of Technical Studies - Electrical Technician

Kaplan College

GED -

El Paso Community College
Jose Cuellar