Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Jose Corona

Garden Grove

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgement, decisive communication and focused solutions. Expert at finding win-win solutions.

Overview

11
11
years of professional experience

Work History

Forklift Operator

Cargill Inc.
01.2023 - Current

• Operating PIT Equipment to load products in containers ( regular or double load forklifts, electric pallet jack etc.)

• Learn to read and differentiate product

codes (dates, materials, batch #’s etc.)

•Lifting up to 50lbs (reworking materials / pallets)

•Using portable scanners and, computer systems to load, receive or move products

• standard knowledge of SAP and, E80 systems to track inventory issues or track ghost pallets with in the facility

• operating LGV equipment (redirecting or troubleshooting equipment)

• Recieving transfers & creating labels

• analyzing BOL’s to provide accurate information to customers

• communicating with team or management

Recieving Associate

Restoration Hardware
06.2022 - 01.2023
  • Unload trucks with various tools pallet jack, dolleys, etc
  • Assemble furniture pieces, remove packaging, discard debris, label, tag, and place in a organized manner
  • Assist customers in loading up items in a safe manner, and filing all PO's after sign off
  • Working various applications for printing labels, and tags for newly received product
  • Product placement in grid format
  • Leadership skills and team communication, team projects
  • Wrapping all newly purchased items
  • Inspect all product for quality and safety hazards
  • Ability to lift over 75lbs

Assembly Technician

Werner Systems, Inc.
10.2021 - 06.2022
  • Conducted visual inspections and checked for product defects
  • Operated air, manual and hydraulic tools to put together and align assemblies
  • Performed product and performance testing, recording results
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays

Warehouse Associate

Metropolitan Warehouse & Delivery
07.2018 - 09.2021
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
  • Used pallet jacks to move items to and from warehouse locations
  • Compiled, sorted and filed records of product orders, business transactions and other activities
  • Interacted with customers, delivered items to home, in a professional manner

Safety Supervisor

United Postal Service, UPS
03.2017 - 07.2018
  • Enforced policies and procedures for entire logistics team
  • Conducted safety and hazard inspections of work sites
  • Conducted company-wide trainings in safety procedures, delivering tailored documentation for future reference and review
  • Coached management teams on developing safety programs

Operations Specialist

Spin Scooters Llc.
03.2016 - 03.2017
  • Wrote reports outlining results to facilitate management decision making
  • Identified areas of deficiency and performed root-cause analysis to solve problems
  • Cultivated and strengthened relationships with customers, investors and Internal stake holders

Shift Leader

Chartwells Schools Dining Services
01.2014 - 03.2017
  • Supervised and led employees to maintain productivity and customer service levels
  • Uphold company standards and compliance requirements for operations
  • Assisted General manager with operations game plan and company initiatives implementation
  • Coordinated shift workers for inventory receiving, auditing and restocking

Education

High school diploma -

Arnold O. Beckman High School
Tustin, CA
06.2013

Skills

  • Product Assembly
  • Team Leadership
  • Quality Assessment
  • Proficient in Blueprint Reading
  • Inspection Process Management
  • Experienced Forklift Driver
  • Microsoft Office Proficiency
  • Experienced with Power Tools

Personal Information

Authorized To Work: US

Languages

Spanish
Native or Bilingual

Timeline

Forklift Operator

Cargill Inc.
01.2023 - Current

Recieving Associate

Restoration Hardware
06.2022 - 01.2023

Assembly Technician

Werner Systems, Inc.
10.2021 - 06.2022

Warehouse Associate

Metropolitan Warehouse & Delivery
07.2018 - 09.2021

Safety Supervisor

United Postal Service, UPS
03.2017 - 07.2018

Operations Specialist

Spin Scooters Llc.
03.2016 - 03.2017

Shift Leader

Chartwells Schools Dining Services
01.2014 - 03.2017

High school diploma -

Arnold O. Beckman High School
Jose Corona