Jose Contreras
Hemet
Summary
Efficient and organized individual committed to supporting team success by taking on extra duties as needed. Exudes positive attitude to enhance team dynamics and productivity. Ability to prioritize multiple tasks to ensure deadlines are met.
Overview
18
18
years of professional experience
Work History
Security Officer
Blackstone Security
Riverside
04.2026 - Current
- Monitored security systems and conducted regular surveillance of premises.
- Responded to alarms and emergencies, ensuring quick resolution of incidents.
- Conducted thorough inspections of property, identifying potential security risks.
Security Supervisor
Allied Universal Security Services
Norwalk
06.2020 - 04.2026
- Conduct comprehensive patrols of hospital premises to ensure adherence to safety and security standards
- Execute and uphold hospital regulations to guarantee compliance and safety standards
- Supervise contractor activities to confirm compliance with organizational safety and security standards
- Oversee camera and system feeds, promptly notifying relevant personnel of discrepancies
- Report and document suspicious activities and individuals to law enforcement agencies
- Document visitor and medical staff entries to maintain precise tracking records
- Facilitate visitor engagement by providing detailed information on patients and departmental services
- Document and report suspicious activities and individuals to law enforcement for timely intervention
- Orchestrate information gathering, identify and implement resolutions, and schedule follow-ups to effectively manage customer complaints
Collector / VOB specialist
Hansei Solutions
Los Angeles
01.2017 - 04.2020
- Facilitate negotiations to secure full balance collection
- Advise debtors on payment options and structured installment agreements
- Oversee account compliance with established payment plans and identify non-compliance issues
- Surpass performance goals consistently through strategic planning and execution
- Delivered exceptional customer service during collection calls, maintaining a calm and professional demeanor to foster positive debtor interactions
- Manage high call volume while ensuring responsiveness to a productive team environment
- Compiled and organized documents to create comprehensive portfolios for collection accounts, enhancing clarity and accessibility of account information
- Resolve weekly number disputes with thorough research and analysis
Medical Lien Collector Assistant
Advance Radiology of Beverly Hills
Beverly Hills
11.2010 - 04.2017
- Maintain high volume of calls and meet demands of busy and productive group
- Advise customers of alternative actions and strategies for debt repayment
- Work with customer to create debt repayment plan based on current financial condition
- Enter client details and notes into system for interdepartmental access and review
Assistant Store Manager
Brookstone
Brea
02.2008 - 12.2009
- Supervised and evaluated staff to enhance skills, meet daily objectives, and support career advancement
- Maintain positive customer relationships by responding quickly to customer service inquiries
- Addressed customer concerns and collaborated with manager to improve customer satisfaction ratings
- Rotate merchandise and displays to feature new products and promotions
- Led promotion and brand loyalty initiatives to strengthen relationships with customers
Education
Diploma -
Canoga Park High School
Canoga Park, CACertification - Medical Billing and Coding
ICDC College
Huntington Park, CASkills
- CPR
- Surveillance monitoring
- Emergency response
- Risk assessment
- Conflict resolution
- Bilingual english in spanish
Timeline
Security Officer
Blackstone Security
04.2026 - Current
Security Supervisor
Allied Universal Security Services
06.2020 - 04.2026
Collector / VOB specialist
Hansei Solutions
01.2017 - 04.2020
Medical Lien Collector Assistant
Advance Radiology of Beverly Hills
11.2010 - 04.2017
Assistant Store Manager
Brookstone
02.2008 - 12.2009
Diploma -
Canoga Park High School
Certification - Medical Billing and Coding
ICDC College