Jose Contreras
Long Beach
Summary
Dynamic and results-driven professional with experience as a Sales Associate at Circle K, excelling in customer engagement and cash management. Proven technical troubleshooting skills as an Appliance Repair Technician, adept at diagnosing complex issues. Strong time management and problem-solving abilities, ensuring high-quality service and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Sales Associate
Circle K
08.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions smoothly and accurately.
- Maintained cleanliness and organization of store layout to promote a welcoming environment.
- Collaborated with team members to replenish stock and manage inventory levels effectively.
- Implemented promotional displays, increasing product visibility and customer engagement.
- Handled cash management tasks, ensuring accurate till balances at end of shifts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Appliance Repair Technician
Self Employed Web
02.2020 - Current
- Learned appliance repair techniques and safety protocols in hands-on training environments.
- Assisted experienced technicians with diagnostic assessments and troubleshooting of appliance issues.
- Gained familiarity with various tools, including multimeters and wrenches, for effective repairs.
- Supported inventory management by tracking parts and materials used in repair processes.
- Documented repair procedures to maintain accurate records for future reference and quality assurance.
- Adapted quickly to new technologies and appliances, demonstrating flexibility in learning environments.
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Facilitated repairs by disassembling defective and broken equipment.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
Mortuary Affairs Specialist
US Army
02.2011 - 02.2017
Education
High School Diploma -
Long Beach Polytechnic
Lon Beach 01.2011
Skills
- Preventative maintenance
- System diagnosis
- Equipment installation
- Technical troubleshooting
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Circle K
08.2025 - Current
Appliance Repair Technician
Self Employed Web
02.2020 - Current
Mortuary Affairs Specialist
US Army
02.2011 - 02.2017
High School Diploma -
Long Beach Polytechnic
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