Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
THEATER STAFF MEMBER
Academy Museum Of Motion Pictures
09.2021 - Current
Managed ticket sales and cash register transactions in a timely manner.
Provided excellent customer service to patrons by answering questions, resolving complaints, and addressing emergencies.
Collaborated with other theater staff members to ensure smooth operations and customer satisfaction.
SHIFT LEAD
Pieology Pizzeria
11.2020 - 09.2021
Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
Supervised food production and preparation, promoting consistency with established recipes and procedures.
Managed store closing and opening procedures to ensure safety and security.
GAME MASTER
Chronos Escape Room
05.2019 - 11.2020
Welcomed guests, processed their paperwork, explained the rules of the room, and provided positive memorable moments for customers.
Reviewed cases of poor customer experiences and helped implement new systems for reservation-based appointments.
Investigated trends behind popular themed games and using data to create similar themed rooms to generate more profits by 20%.