Josdon Thong
Van Nuys
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
THEATER STAFF MEMBER
Academy Museum Of Motion Pictures
09.2021 - Current
- Managed ticket sales and cash register transactions in a timely manner.
- Provided excellent customer service to patrons by answering questions, resolving complaints, and addressing emergencies.
- Collaborated with other theater staff members to ensure smooth operations and customer satisfaction.
SHIFT LEAD
Pieology Pizzeria
11.2020 - 09.2021
- Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
- Supervised food production and preparation, promoting consistency with established recipes and procedures.
- Managed store closing and opening procedures to ensure safety and security.
GAME MASTER
Chronos Escape Room
05.2019 - 11.2020
- Welcomed guests, processed their paperwork, explained the rules of the room, and provided positive memorable moments for customers.
- Reviewed cases of poor customer experiences and helped implement new systems for reservation-based appointments.
- Investigated trends behind popular themed games and using data to create similar themed rooms to generate more profits by 20%.
Education
Bachelor of Arts - Screenwriting
California State University-Northridge
Northridge, CA05.2020
Skills
- Team Management
- Sales proficiency
- Product and Service Promotion
- Inventory Counts
Timeline
THEATER STAFF MEMBER
Academy Museum Of Motion Pictures
09.2021 - Current
SHIFT LEAD
Pieology Pizzeria
11.2020 - 09.2021
GAME MASTER
Chronos Escape Room
05.2019 - 11.2020
Bachelor of Arts - Screenwriting
California State University-Northridge
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