Josclen Krall
Toronto
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adaptable professional with success handling any challenge.
Overview
8
8
years of professional experience
Work History
Crew Leader
1-800-Got-Junk
01.2022 - Current
- Trained and inspired new hires to have exceptional sales, lifting, driving and route management skills
- Certified new hires after completion of training to ensure all skills necessary to drive sales
- Mentored truck team members with constructive and creative coaching tactics to increase performance
- Drove new sales opportunities through swivel marketing program while inspiring other truck team members to be involved
- Ran project manager on large jobs always completing above targets
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Driver/General Laborer/Apprentice
CRO Drywall Inc
04.2021 - 11.2021
- Drive team to worksites in company vehicle and personal vehicle
- Measure, cut, and fit drywall sheets for installation on walls and ceilings
- Fill joints, holes and cracks using a trowel and taping knife
- Smooth excess compound with a pole sander over dry compound
- Ensured truck was packed with equipment and material needed for jobsites
- Maintained clean work areas for optimized efficiency
- Moved equipment, material, and drywall around jobsites as needed
Sous Chef/Assistant Kitchen Manager
Jack Astor's
03.2019 - 03.2020
- Hired, coached and set up development plans for staff
- Maintained inventory and record of food supplies and kitchen equipment
- Set up systems to maintain low food costs and ensure highest quality of dishes
- Developed and updated cleaning systems
- Acquired all food and kitchen related supplies
- Maintained labor cost under company projections
- Conducted line meeting twice per day
- Assumed role of kitchen manager during absences
Line Supervisor
Jack Astor's
02.2018 - 03.2019
- Maintained clean and well organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Inspected all incoming materials to check quality and followed up with delivery companies when necessary
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
- Conflict Resolution Food Preparation and Safety Order Delivery Practices
- Coaching and Communication
- Prepared food dishes adhering to the company's highest standards
- Trained new staff members and cross trained existing employees
- Assisted in the direction of rebuilding company standards during a company wide renovation
Floor Supervisor
North Kee Trading Co
04.2017 - 01.2018
- Worked with Q.A and CFIA inspectors to maintain government standards
- Developed and updated daily schedule while directing employees for necessary tasks
- Tracked and analyzed yeilds and all information for deboning employees
- Worked with receiving team to organize pick up and delivery of all products in a timely manner
- Organized fridge, freezer, and production floors using a forklift to increase production efficiency
- Directed general laborers to maximize efficiency on production floors
Line Supervisor
Jack Astor's
07.2015 - 04.2017
- Monitored food preparation, production, and plating for quality control
- Continuously evaluated business operations to effectively align workflow for optimal area coverage and customer satisfaction
- Delivered in-depth training to workers in food preparations roles to promote strong team performance and guest first environment
- Directed activities of team of skilled kitchen workers preparing and serving meals
- Competed in black box finals cooking competition placing third in all of Jack Astors
Education
High School Diploma -
Holy Trinity Secondary School
Oakville, On06.2010
Skills
- Time Management
- Customer Rapport
- Customer Service
- Strategic Planning
- Sales and Marketing
- Staff Development
- Route Management
- Coaching and Communication
Timeline
Crew Leader
1-800-Got-Junk
01.2022 - Current
Driver/General Laborer/Apprentice
CRO Drywall Inc
04.2021 - 11.2021
Sous Chef/Assistant Kitchen Manager
Jack Astor's
03.2019 - 03.2020
Line Supervisor
Jack Astor's
02.2018 - 03.2019
Floor Supervisor
North Kee Trading Co
04.2017 - 01.2018
Line Supervisor
Jack Astor's
07.2015 - 04.2017
High School Diploma -
Holy Trinity Secondary School
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