Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joscelyn Soto

Los Angeles

Summary

I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a client coordinator position. I have over 5 years of customer service experience and am adequately prepared to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Waitress/Bartender

L.A. Crazy Crab
02.2025 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Intern

Cornerstone Therapies
01.2025 - 05.2025
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Create a final project for both clients and therapists to further build upon
  • Sorted and organized files, spreadsheets, and reports.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Cashier/Bartender

TacoMasa
06.2023 - 05.2024
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new employees on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Sales Associate

Colibri Natural Products
12.2021 - 06.2022
  • Ensure records of clients are kept organized and up to date
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Packager/Machine Operator

G&M Mattress and Foam
08.2020 - 08.2021


  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Loaded and unloaded products onto and off delivery trucks to support seamless operations.
  • Completed all orders within established time frames to support timely deliveries.
  • Operated and maintained packaging equipment with focus on safety and productivity.

Education

Bachelor of Arts - Psychology

California State University
Long Beach, CA
05-2025

Skills

  • Microsoft Word
  • Powerpoint
  • Attention to detail
  • Service prioritization
  • Verbal and written communication
  • Team collaboration
  • Compliance standards
  • Active listening
  • Conflict resolution
  • Time management
  • Bilingual in Spanish

Timeline

Waitress/Bartender

L.A. Crazy Crab
02.2025 - Current

Intern

Cornerstone Therapies
01.2025 - 05.2025

Cashier/Bartender

TacoMasa
06.2023 - 05.2024

Sales Associate

Colibri Natural Products
12.2021 - 06.2022

Packager/Machine Operator

G&M Mattress and Foam
08.2020 - 08.2021

Bachelor of Arts - Psychology

California State University

Similar Profiles

CREATE PROFILE
Joscelyn Soto