Summary
Overview
Work History
Education
Skills
Timeline
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Josbin Alvarez

Los Angeles

Summary

Dynamic Restaurant Manager with a proven track record at McDonald's, excelling in team management and customer engagement. Recognized for enhancing service quality and operational efficiency, I effectively trained staff and implemented feedback-driven improvements. Skilled in inventory control and POS systems, I am passionate about delivering exceptional customer satisfaction.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

McDonald's
06.2020 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Education

No Degree - Heavy Duty Truck And Transit

Los Angeles Trade Technical College
Los Angeles, CA
06-2026

High School Diploma -

FairFax Senior High School
7850 Melrose Ave, Los Angeles
06-2019

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Staff scheduling
  • Operations management
  • Passion for customer satisfaction
  • Supervisory skills

Timeline

Restaurant Manager

McDonald's
06.2020 - Current

No Degree - Heavy Duty Truck And Transit

Los Angeles Trade Technical College

High School Diploma -

FairFax Senior High School

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Josbin Alvarez