Josaphat Joseph

• Under the supervision of our Student Health, Wellness & Support Director, fulfilled leadership roles within Management and Administrative teams, by overseeing daily operations and managing staff.
• Responsible for analyzing financial data and creating surveys as we identified as a team different strategies to better serve our students on campus and tend to their needs.

o Winter 2024: Leadership responsibility which consisted of monitoring as well as assisting the administrative team in daily tasks at the Student Health & Wellness Centre at Minto and being one of the key consultants on giving feedback on operational procedures.

o Fall 2023: Conducted Facility & IT requests follow-ups for the Academic Accommodations team and Exam Center at Desmarais.

- National Standard Working Group - Action Plan and Report

- Okanagan Charter Working Group

- uOttawa Health & Wellness website update – Phase 4

- Building Bridges Working Group (between student services and faculties: focus groups and surveys)

- Coordinated and contributed to the facilitation of the Case Management team through their transitional move from UCU312 to 100 Marie-Curie while the Counseling team moved from 90U to UCU312 (Facility & IT) – Summer & Fall 2023

- OACUHO 2022 (Ontario Association of College and University Housing Officers) & CACUSS 2023 (Canadian Association of College & University Student Services) conferences: sponsorship and exhibiting organization, booths selection, floor plan and facility coordination.

• Leadership meetings coordination and minutes-taking

• Microsoft Teams/Sharepoint and Smartsheet support for various committees

• Work planning and Organizational change management.

• Sector Org charts updates.

• Projects dashboard development (COVID-19, Wellness Hub, ResLife Operational dashboards)

• Data tracking and compilation (Business metrics/key performance measures)

• COVID-line and isolation cases management

• Residence Operations reporting

• IT & Human Resources liaison and Inventory

• Research and analysis.

• Translation of official communications from the director

• Accustomed to various University software/platforms:

o InputHealth (CHR) – Health Clinic (Student Health & Wellness Centre)

o Archibus Workplace (Facilities requests)

o EMS & uoBooked (booking system)

o Talisma (internal communication for Case Management)

o uoCampus (students check-up for ResLife and at the Clinic)

• In charge of supervising and overseeing the administrative management of the company for the Executive Director and the Board of Directors

• Responsible for the coordination of the human resources function of the Agency

• High level administrative, IT and human resources recommendations to the Executive Director

• Agency’s IT Network Coordinator (computers, printers, tablets, smartphones)

• In charge of the computer technology and information systems to support network administration and problem-solving (Office 365 Enterprise E3, Microsoft Outlook, Word, Excel, PowerPoint, Access, Excel, Publisher, Exchange, Active Directory, Cloud, VPN, database, updates, orders)

• Responsible for Research and analysis of the agency to continue to provide effective customer service.

• Business writing / Minutes-Taking

• Quarterly Property Management (shared responsibility between 3 agencies)

• Summer student supervision: involved in the whole process from the grant application, interview questions, selection, hiring, training, and supervision.

• Responsible of administrative tasks for the Executive Director of the Direction of Coordination, Development, and Operations Support and her team
(2005-2006), and the Executive Director of the Medical Direction and Consent to care, and her team (2006-2016)

• Outlook Inbox and calendar management of the Executive Director

• Travel arrangements.

• Creation and editing of PowerPoint presentations for trainings.

• IT Problem-solving (Word, Excel, Outlook, PowerPoint, Printers)

• Business Writing