Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jorvin Villegas

Cupertino,CA

Summary

Conscientious and compassionate human resources professional with a drive to help employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.

Overview

13
13
years of professional experience

Work History

Server

Snapchat
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Myself Business
01.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Human Resources Manager

DIRECTV
05.2011 - 06.2017
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

Bachelor in Financial Administration -

Simon Rodriguez University
Los Teques- Venezuela
06.2017

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Table Bussing
  • Guest Relations Management
  • Team Player
  • Excellent Communication

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

Snapchat
01.2024 - Current

Bartender

Myself Business
01.2022 - Current

Human Resources Manager

DIRECTV
05.2011 - 06.2017

Bachelor in Financial Administration -

Simon Rodriguez University

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Jorvin Villegas