Jorvin Villegas
Cupertino,CA
Summary
Conscientious and compassionate human resources professional with a drive to help employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
13
13
years of professional experience
Work History
Server
Snapchat
Palo Alto, CA
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Myself Business
Bay Area
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Human Resources Manager
DIRECTV
Caracas- Venezuela
05.2011 - 06.2017
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Education
Bachelor in Financial Administration -
Simon Rodriguez University
Los Teques- Venezuela 06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Table Bussing
- Guest Relations Management
- Team Player
- Excellent Communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Snapchat
01.2024 - Current
Bartender
Myself Business
01.2022 - Current
Human Resources Manager
DIRECTV
05.2011 - 06.2017
Bachelor in Financial Administration -
Simon Rodriguez University