Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jorja Martin

Dominion,NS

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Tim Hortons
11.2023 - Current
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Cashier

Cape Breton Fudge Co
06.2023 - 11.2023
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.

Education

High School Diploma -

Sydney Academy
Sydney, NS
06.2023

GED -

Cbvrce Adult High School
Sydney, NS
06.2023

Skills

  • Customer Assistance
  • Payment Processing
  • Product restocking
  • Drawer balancing
  • POS Systems
  • Cash Handling
  • Cash Register Operation
  • Payment Collection
  • Product Recommendations
  • Customer Service
  • Issue Resolution
  • Conflict Resolution
  • Customer Relations
  • Organizational abilities
  • Order Taking
  • Cleaning and sanitizing
  • Guest inquiries

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Certified to preform CPR by St John's ambulance (October 28th 2023)

Timeline

Cashier

Tim Hortons
11.2023 - Current

Cashier

Cape Breton Fudge Co
06.2023 - 11.2023

High School Diploma -

Sydney Academy

GED -

Cbvrce Adult High School

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Jorja Martin