Summary
Dedicated individual providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Willing to learn more to provide good service to your company.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Five Star Trading
St. Paul, AB
11.2024 - Current
- Assisted customers with inquiries and product information.
- Managed customers accounts.
- Created quotes and invoices for customers.
- Maintained product knowledge to offer accurate assistance to customers.
- Processed customer transactions efficiently at a busy retail environment.
- Handled cash, credit, and digital payments accurately and securely.
- Provided excellent customer service through friendly and helpful interactions.
Waitress
Boston Pizza
St. Paul, AB
02.2024 - 12.2024
- Provided excellent customer service to enhance dining experiences.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables and dining area throughout shifts.
Crew Trainer
McDonald’s
St. Paul, NL
- Trained new crew members on service procedures and food safety standards.
- Coordinated team schedules to ensure adequate staffing during peak hours.
- Demonstrated proper use of kitchen equipment and point-of-sale systems.
Education
06.2024
Skills
- Order processing
- Product knowledge
- Cash handling
- Customer inquiries
Good computer skills
References
References available upon request.
Timeline
Customer Service Representative - Five Star Trading
11.2024 - Current
Waitress - Boston Pizza
02.2024 - 12.2024
Crew Trainer - McDonald’s
St Paul Regional High School - ,