Jorja Alisappi
Chisasibi,QC
Summary
Proven track record of enhancing customer satisfaction and maintaining spotless environments, demonstrated during my tenure at Northwest Company. Excelled in customer service and organizational abilities, significantly reducing guest complaints at Nunavik, Co-op. Skilled in utilizing both empathy and cleaning protocols to achieve superior service standards without compromising on work ethic.
Overview
1
1
year of professional experience
Work History
Cashier
Northwest Company
05.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Room Attendant
Nunavik, Co-op
07.2024 - 08.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
Badabin Eeyou School
Whapmagoostui, QC09.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Organizational abilities
Languages
English
Native or Bilingual
Cree
Elementary
Timeline
Room Attendant
Nunavik, Co-op
07.2024 - 08.2024
Cashier
Northwest Company
05.2023 - 09.2024
Badabin Eeyou School
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