Jorianna Sellsted
Calgary,AB
Summary
Versatile and dedicated, with a proven track record at The Hide Out for exceptional customer service and strong multitasking abilities. Excelled in fast-paced environments. Brings a blend of strong work ethic and reliable POS system operations, enhancing team performance and guest satisfaction.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Continuous development in team collaboration and resolving issues with customers, waitstaff and management. Open minded and always willing to learn .
Overview
2
2
years of professional experience
Work History
Server
The Hide Out
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Security
BACK ALLEY NIGHT CLUB
07.2024 - 07.2024
- Monitored all exits and entrances on rotation keeping in full radio contact with other security staff .
- Provided emergency response security, eliminating hazards, and potential dangers.
- Improved security posture through diligent documentation of security incidents and lessons learned.
- Pro serve and Pro Tect certified and enforcing staff member.
Proffesional Coating Technician
On The Edge Contracting
09.2023 - 01.2024
- Performed powder, troubleshooting and maintenance activities.
- Measured and improved processes to meet organization goals.
- Reduced waste by streamlining material usage and minimizing defects during the manufacturing process.
- Implemented quality control measures that led to a noticeable decrease in defects and rework incidents.
- Extensive safety and hazard abasements . Continuous data sheets paperwork and quality control maintenance reports
- Punctual and effient applicatioal skills with hazardous material.
- physialy demanding and mentally challenging work atmosphere
Peircing Apprentiship
Stoned Heart Body Mods
08.2023 - 01.2024
- Maintained records and files for easy access and reference, facilitating information sharing.
- 160 hours apprenticing under a professional body piercer and shop owner
- Responsible for station set up and sterilization
- Customer service with extensive knowledge on types o piercings and jewelry
Serving Cashier
Scotiabank Saddledome
09.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- .Assisting with employee scheduling and maintaining inventory stock sheets
- Maintained a balanced debit machine and register , ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Enforcing Pro sere regulations and monitoring customer alcohol consumption
Education
St.John Ambulence And Online Training
Calgary, ABOn Line Training
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food safety practices
- Quality control
- Performance improvement
- Allergy awareness
- Beverage preparation
- Task prioritization
- Regulatory compliance
- Positive and professional
- Calm demeanor
- Point of sale (POS) system operations
- Reliable and responsible
Languages
Timeline
Security
BACK ALLEY NIGHT CLUB
07.2024 - 07.2024
Server
The Hide Out
06.2024 - Current
Proffesional Coating Technician
On The Edge Contracting
09.2023 - 01.2024
Peircing Apprentiship
Stoned Heart Body Mods
08.2023 - 01.2024
Serving Cashier
Scotiabank Saddledome
09.2022 - 08.2023
St.John Ambulence And Online Training
On Line Training
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