JORGE VICTORIA
San Diego
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Manager
Le Parfait Paris
03.2023 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Business Analyst
TJ Greens
03.2022 - 02.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Coffee Shop Manager
Contenitori Bistro
08.2020 - 02.2022
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Learned to delegate work, coordinate efforts from different people and skills, ease tension and/or problems between clients and staff
- Kept morale high and greeted with positive energy all of our guests
- Introduced new menu items based on market trends and customer feedback, driving sales growth.
Skills
- Business development and planning
- Talent review
- Sales expertise
- Recruitment and hiring
- Production data analysis
- Profit maximization
- Leadership skills
- Controlling costs
- Relationship building and management
- Goals and performance
Languages
Spanish
Certification
- Google Project Management, Professional Certificate – Coursera and Google.
- Project Management Foundation- LinkedIn
- Google Analytics, Google
- Python, Coursera
Timeline
Area Manager
Le Parfait Paris
03.2023 - Current
Business Analyst
TJ Greens
03.2022 - 02.2023
Coffee Shop Manager
Contenitori Bistro
08.2020 - 02.2022
- Google Project Management, Professional Certificate – Coursera and Google.
- Project Management Foundation- LinkedIn
- Google Analytics, Google
- Python, Coursera
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