Jorge Rafael Gomez Venegas
South Gate
Summary
Motivated desired position with solid foundation in sales, customer service, and maintenance. Works well with a team and independently. Follows safety protocols and guidelines. With great communication skills.
Overview
13
13
years of professional experience
Work History
Sales Representative
Anheuser-Busch
05.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Shelf Set Specialist
Anheuser-Busch
04.2021 - 05.2022
- Consistently met with teams of various distributors to discuss product placement and increase shelf capacity.
- Lead teams in following a plan schematic.
- Collaborated with sales department to expand product distribution and increase profitability.
- Utilized program to update schematics and draw up proposals for clients.
- Used cleaning supplies to appropriately clean and sanitize work space.
Merchandiser
Anheuser-Busch
10.2012 - 04.2021
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Education
High School Diploma -
Mayfair Highschool
Lakewood, CA06.2003
Skills
- Team Leadership
- Excellent communication skills written and verbal
- Relationship building
- Fast Learner
- Strong stress tolerance
- Product and service knowledge
- Complex Problem-solving
- Customer Service
- Strategic planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Anheuser-Busch
05.2022 - Current
Shelf Set Specialist
Anheuser-Busch
04.2021 - 05.2022
Merchandiser
Anheuser-Busch
10.2012 - 04.2021
High School Diploma -
Mayfair Highschool
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