Jorge Nicolas Albujar Nue
Vancouver
Summary
A highly motivated professional with much experience in food and beverage, notably at Aphrodite's Organic Cafe. I improved inventory management as well as team leadership, thereby increasing operational efficiency along with customer satisfaction. I prepare a gran variety of espresso drinks and promote a collaborative work environment. I consistently improve service standards by mentoring new staff members in best practices.
Overview
2
2
years of professional experience
Work History
Lead Barista
Aphrodite's Organic Cafe
03.2023 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Server
Thaibythai
11.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
BBA - Accounting
Acsenda School of Management
Vancouver, Bc12-2027
Diploma - Business Management
Arbutus College
Vancouver, BC09-2022
Certificate - MS Excel
Zegel Ipae
Lima, Perú06-2022
Skills
- Cleanliness standards
- Order taking
- Adaptability to change
- Espresso preparation
- Inventory management
- Team management
- Drink customization
- Guest service
- POS systems
- Safe food handling
- Food service
- Barista training
- Latte artistry
- Team leadership
Languages
Spanish
Native or Bilingual
English
Full Professional
Extracurricular activities
- Student Congress Leader (CENIT)
- Boy Scout Co-Pack Leader
- Member of Basketball Team
- Member of Track and Field Team
- Opus Dei Member
- Martial Arts
- Theater Club
Timeline
Lead Barista
Aphrodite's Organic Cafe
03.2023 - Current
Server
Thaibythai
11.2022 - 03.2023
BBA - Accounting
Acsenda School of Management
Diploma - Business Management
Arbutus College
Certificate - MS Excel
Zegel Ipae
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