Jorge M Zepeda
South Lake Tahoe
Summary
Energetic Expo Runner known for maintaining high productivity levels and completing tasks efficiently. Skilled in time management, communication, and problem-solving to ensure smooth operations during service. Excel in fast-paced environments by leveraging strong multitasking abilities and adaptability. Committed to team collaboration and customer satisfaction through effective listening and quick response to requests. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Expo Runner
Edgewood
South Lake Tahoe
06.2025 - Current
- Assisted in setting up and breaking down event spaces efficiently.
- Delivered supplies and materials promptly to various event locations.
- Maintained cleanliness and organization of event areas throughout the day.
- Provided excellent customer service to attendees and exhibitors at events.
- Provided light janitorial services such as sweeping floors, emptying trash cans, and wiping down surfaces as needed.
- Conducted inventory of all items needed for the expo prior to arrival of vendors.
Busser
Edgewood
South Lake Tahoe
06.2025 - Current
- Cleaned and organized dining areas for optimal guest experience.
- Assisted servers by promptly clearing and resetting tables.
- Managed dishware and utensil inventory to ensure availability during service.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Monitored guest needs and communicated requests to serving staff effectively.
- Followed sanitation guidelines to ensure a safe dining environment.
- Provided support during busy shifts by restocking supplies as needed.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Wiped down and cleaned chairs, booths, and highchairs.
- Ensured that each table was properly set before seating guests.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
School Custodian
Ripon Christan High School
Ripon
08.2023 - 05.2025
- Maintained cleanliness of classrooms, hallways, and restrooms daily.
- Operated cleaning equipment such as vacuums and floor buffers efficiently.
- Reported maintenance issues to ensure timely repairs and safety compliance.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
Sandwich Maker
SUBWAY®Restaurants
South Lake Tahoe
06.2024 - 08.2024
- Prepared sandwiches by selecting fresh ingredients and following standard recipes.
- Maintained cleanliness in food preparation areas and ensured compliance with safety standards.
- Assisted in training new staff on sandwich-making techniques and customer service practices.
- Managed inventory levels by monitoring supplies and placing orders as needed.
- Provided excellent customer service by taking orders and addressing customer inquiries promptly.
- Collaborated with team members to ensure timely sandwich production during peak hours.
Busser
Dennys Restaurant
South Lake Tahoe
05.2020 - 12.2023
- Cleaned and organized dining areas for optimal guest experience.
- Assisted servers by promptly clearing and resetting tables.
- Managed dishware and utensil inventory to ensure availability during service.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Monitored guest needs and communicated requests to serving staff effectively.
server
Dennys Restaurant
South Lake Tahoe
05.2020 - 12.2023
- Provided exceptional customer service to enhance dining experiences.
- Managed customer orders using point-of-sale systems effectively.
- Trained new servers on menu items and service standards.
- Recommended menu items based on customer preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Trained new employees on restaurant procedures and plating techniques.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Greeted guests and provided menus.
Host
Dennys Restaurant
South Lake Tahoe
05.2020 - 12.2023
- Greeted and seated guests promptly upon arrival to create welcoming atmosphere.
- Managed reservations and waitlists using scheduling software to optimize seating efficiency.
- Communicated with kitchen staff to ensure timely food delivery for guest satisfaction.
- Handled customer inquiries and complaints professionally to maintain a positive dining experience.
- Maintained cleanliness of host station and waiting area to uphold restaurant standards.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Education
High School Diploma -
Escalon High School
Escalon, CA05-2025
Skills
- Customer service
- Team collaboration
- Event planning
- Inventory management
- Communication skills
- Problem resolute
- Problem resolution
- Food safety
- Cleaning procedures
- Time management
- Events setup
- Food running
- Server assistance
- Quick learner
- Restocking supplies
- Order accuracy
- Table bussing
- Line coordination
- Marketing and promotion
- Event setup and breakdown
- Room setup and breakdown
- Leadership qualities
- Strong teamwork
- Food and beverage handling
- Daily specials promotion
Accomplishments
- Forbes
Timeline
Expo Runner
Edgewood
06.2025 - Current
Busser
Edgewood
06.2025 - Current
Sandwich Maker
SUBWAY®Restaurants
06.2024 - 08.2024
School Custodian
Ripon Christan High School
08.2023 - 05.2025
Busser
Dennys Restaurant
05.2020 - 12.2023
server
Dennys Restaurant
05.2020 - 12.2023
Host
Dennys Restaurant
05.2020 - 12.2023
High School Diploma -
Escalon High School
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