Jorge Luis Robles Gallardo
Hayward
Summary
Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
Newark, CA
07.2025 - Current
- Monitored premises to ensure safety and security compliance.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Conducted regular patrols to deter criminal activity and maintain order on site.
- Enforced facility rules and regulations, ensuring a safe environment for all personnel.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Monitored premises to prevent theft, vandalism, and unauthorized entry.
- Conducted regular patrols to ensure safety and security of facilities.
Line Cook
Flagship Facility Services, Inc.
Newark, CA
03.2022 - Current
- Set up and stocks food items and other necessary supplies. Prepare food items by cutting, chopping, mixing, and preparing sauces. Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards
- Prepared high-quality meals in accordance with food safety standards and recipes.
- Collaborated with kitchen staff to ensure timely meal service and efficiency during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Assisted in training new line cooks on proper cooking techniques and equipment usage.
- Implemented process improvements that enhanced kitchen workflow and reduced waste.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Dishwasher/Prep Cook
Flagship Facility Services, Inc.
Fremont, CA
01.2020 - 03.2022
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Implemented efficient cleaning processes to enhance workflow in high-volume environments.
Line Cook/Prep Cook
Super taqueria
San Jose, CA
07.2018 - 09.2020
- Ensure kitchen equipment and appliances are ready for use
- Prepare meats, sauces, salads as required
- Prepares food items by cutting, chopping, mixing
- Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes
Subway Sandwich Artist
Subway
Fremont, CA
05.2017 - 12.2019
- Crafted sandwiches to customer specifications, ensuring high-quality presentation and taste.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new cashiers on register operations and customer service protocols.
- Maintained clean and organized checkout areas, enhancing overall customer experience.
- Assisted customers with inquiries, providing knowledgeable support and product information.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Wok Cook
P.F. Chang's China Bistro Inc
Fremont, CA
05.2017 - 10.2018
- Adjusted established recipes to remove allergens or alter tastes for customer desires
- Delivered meals made from high-quality ingredients using attractive plating techniques
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff
- Chopped vegetables and cut meat to prepare for dinner hour
Amazon Flex Driver
Amazon Flex
Fremont, CA
03.2016 - 07.2017
- Load items and/or packages from Amazon’s warehouse or production environment and ensure that they are delivered to clients or businesses in a safe and timely manner.
- Delivered packages efficiently within designated timeframes, ensuring customer satisfaction.
- Navigated routes using GPS technology to optimize delivery efficiency and accuracy.
- Maintained vehicle cleanliness and functionality, adhering to safety protocols at all times.
- Communicated effectively with customers regarding delivery status and any potential delays.
PC Technician
Fry's Electronics
Fremont, CA
05.2015 - 08.2016
- Maintain computer systems
- Troubleshoot errors
- Maintain connectivity
- Run diagnostic tests
- Maintain servers
- Repair computer hardware
- Provide technical support
Customer Service Representative
Fry's Electronics
Fremont, CA
02.2014 - 03.2015
- Performed customer service surveys
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Answered general questions
- Responded to claim inquiries
- Responsible for cashier duties
IT Support Technician
Fry's Electronics
Fremont, CA
02.2014 - 03.2015
- Diagnose Hardware and Software Issues
- Talk to customers seeking technical assistance to proffer solutions over the phone, via email or face-to-face
- Perform a follow-up on customers to obtain feedback, which is useful in making proper adjustments and service improvements.
- Train computer users on new systems by performing technical demonstrations to acquaint them with operational procedures ie. windows, macOS.
Education
High School Diploma -
Irvington High School
Fremont, CA11-2019
Fundamental of Technical Support Certificate - Computer Networking
City College of San Francisco
San Francisco, CA07-2018
Computer Technician Certificate - Computer Networking
City College of San Francisco
San Francisco, CA02-2018
Associate in Arts (AA) - Illustration
City College of San Francisco
San Francisco, CA02-2017
Certificate - Animation
City College of San Francisco
San Francisco, CA01-2017
Associate of Science - Cyber Security
City College of San Francisco
San Francisco, CA07-2018
Skills
- Languages (10 years)
- English fluency
- Access control
- Reliability
- Technical support
- Desktop support
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Punctuality
Certification
- CompTIA A+
- CompTIA Network+
- ServSafe
- CompTIA Security+
- Google Technical Support Fundamentals Present
Languages
English - Fluent
Spanish - Fluent
French - Fluent
Assessments
- Delivery Driver — Highly Proficient November 2019 Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
- Cooking Skills: Basic Food Preparation — Proficient November 2019 Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
- Food Safety — Proficient November 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient
- Food Service: Customer Situations — Proficient November 2019 Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
- Conscientiousness — Familiar December 2019 Tendency to be well-organized, rule-abiding, and hard-working. Full results: Familiar
- Proofreading — Familiar December 2019 Proofreading written texts. Full results: Familiar
- Verbal Communication — Proficient December 2019 Speaking clearly, correctly, and concisely Full results: Proficient
- Food safety — Familiar October 2021 Knowledge of proper food and equipment handling safety measures Full results: Familiar
- Cooking skills: Basic food preparation — Familiar October 2021 Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills Skilled in providing friendly guest service with genuine hospitality Excellent 5 Fast Learner Excellent 5 Self Motivated Excellent 5 Fluent in Spanish Excellent 5 Computer proficient Excellent 5
Timeline
Security Guard
Allied Universal Security Services
07.2025 - Current
Line Cook
Flagship Facility Services, Inc.
03.2022 - Current
Dishwasher/Prep Cook
Flagship Facility Services, Inc.
01.2020 - 03.2022
Line Cook/Prep Cook
Super taqueria
07.2018 - 09.2020
Subway Sandwich Artist
Subway
05.2017 - 12.2019
Wok Cook
P.F. Chang's China Bistro Inc
05.2017 - 10.2018
Amazon Flex Driver
Amazon Flex
03.2016 - 07.2017
PC Technician
Fry's Electronics
05.2015 - 08.2016
Customer Service Representative
Fry's Electronics
02.2014 - 03.2015
IT Support Technician
Fry's Electronics
02.2014 - 03.2015
Fundamental of Technical Support Certificate - Computer Networking
City College of San Francisco
Computer Technician Certificate - Computer Networking
City College of San Francisco
Associate in Arts (AA) - Illustration
City College of San Francisco
Certificate - Animation
City College of San Francisco
High School Diploma -
Irvington High School
Associate of Science - Cyber Security
City College of San Francisco