Jorge Villegas
Victorville
Summary
Dynamic Field Supervisor with proven expertise in operations planning and quality control at SOLID Property Services. Successfully enhanced team efficiency and client satisfaction through effective communication and strategic problem-solving. Skilled in schedule coordination and task delegation, driving project success while maintaining high standards of service and compliance.
Overview
16
16
years of professional experience
Work History
Field Supervisor
SOLID Property Services
08.2020 - 09.2025
- Assisted in coordinating daily operations and workflow among team members.
- Learned safety protocols and best practices for field operations.
- Supported the implementation of quality control measures to ensure compliance.
- Engaged with team to identify areas for process improvement and efficiency.
- Participated in training sessions to develop skills in operational procedures.
- Collaborated with colleagues to enhance communication within the field team.
- Maintained accurate records of daily tasks and project progress for reporting purposes.
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Investigated issues and developed effective solutions.
- Negotiated with vendors for better rates, reducing project costs without compromising on quality.
Field Supervisor
Lot Management
03.2010 - 07.2020
- Monitored employee performance for compliance with regulations and policies.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Planned and scheduled field activities according to set timelines and order of operations.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Education
High School Diploma -
Foothill High School
Santa Ana, CA05-1998
Skills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
- Quality control
- Schedule development
- Site management
Languages
Spanish
Native or Bilingual
Timeline
Field Supervisor
SOLID Property Services
08.2020 - 09.2025
Field Supervisor
Lot Management
03.2010 - 07.2020
High School Diploma -
Foothill High School