Summary
Overview
Work History
Education
Skills
Timeline
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Jorge Villa

Monterey

Summary

Dynamic Installation Technician with extensive experience at First Alarm Security, excelling in system configuration and troubleshooting. Proven ability to lead teams and enhance customer relationships through personalized support. Recognized for delivering timely, high-quality service and effectively managing multiple projects while ensuring adherence to best practices.

Overview

4
4
years of professional experience

Work History

Installation Technician

First Alarm Security
Monterey
04.2021 - Current
  • Ran wire through residential and commercial buildings
  • Install intrusion, fire, cameras, and access control systems
  • I repaired anything that needed service, per the customer's request.
  • provided a lot of customer education
  • Remote and in person programming
  • Work in groups and a leader
  • Provided emergency on-call support for critical issues, ensuring rapid resolution of technical problems.
  • Completed scheduled appointments on time drive quality service
  • Reviewed blueprints and manufacturer manuals before installation and repair work
  • Led junior technicians, offering guidance and oversight to ensure quality and adherence to best practices.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Everrett Alvarez
Salinas, CA
06-2009

Skills

  • Computer skills
  • System configuration
  • Troubleshooting techniques
  • Job planning
  • Multitasking
  • Data entry

Timeline

Installation Technician

First Alarm Security
04.2021 - Current

High School Diploma -

Everrett Alvarez

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Jorge Villa