Open To Work
JORGE VEGA
San Diego
Summary
Professional with over ten years of experience in healthcare operations, logistics, and team leadership. Proven ability to enhance processes and mentor teams, ensuring high-quality service delivery in diverse environments. Recognized for effective problem-solving and maintaining composure under pressure, fostering collaboration between executive leadership and frontline staff. Specialized in workflow coordination, staff supervision, and driving organizational improvements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Infusion Scheduling Coordinator
uC San Diego Health – Moores Cancer Center
San Diego
08.2024 - Current
- Orchestrated complex scheduling workflows for oncology and non-oncology infusion patients, ensuring seamless continuity of care across clinical teams.
- Served as on-site scheduling roamer, coordinating follow-up care and explaining treatment timelines to enhance patient comfort.
- Triage managed high-volume work queues in Epic, prioritizing urgent referrals and expediting therapy initiation.
- Acted as central liaison between providers, infusion nurses, and administrative teams to resolve appointment conflicts.
- Performed front-desk responsibilities, including insurance verification, patient check-ins, and demographic updates with accuracy.
- Streamlined patient flow, significantly reducing appointment delays and improving overall patient experience.
Warehouse Supervisor – Night Shift
IHI Power Services Corp
Carlsbad
01.2021 - Current
- Direct warehouse operations across night shifts, managing the safe movement and documentation of over 1.6 million pounds of materials.
- Regularly function as acting Shift Plant Supervisor, overseeing entire site functions during managerial absence.
- Monitor inventory systems and ensure regulatory compliance, while identifying process improvements to reduce bottlenecks and increase throughput.
- Lead onboarding and mentorship of new hires, fostering a safety-first culture and consistent operational excellence.
Drug Testing Technician Supervisor
American Security Force Inc
San Marcos
01.2020 - 01.2021
- Supervised daily operations of high-volume toxicology screening center, processing over 10,000 urinalysis samples under strict chain-of-custody protocols.
- Coordinated team scheduling and resolved interpersonal conflicts to enhance productivity.
- Served as primary contact for contracted client organizations, ensuring effective communication.
- Maintained site security and compliance with all federal and organizational safety standards.
Medical Assistant Supervisor
UCI Medical Center – Chao Cancer Center
Orange
01.2011 - 01.2019
- Coordinated end-to-end operations in high-volume oncology clinic, aligning administrative and clinical teams.
- Managed prior authorizations, insurance verifications, EMR documentation, and HIPAA-compliant patient data.
- Assisted physicians with diagnostic procedures and specimen processing for optimized patient care.
- Conducted onboarding for new medical assistants, establishing quality and compliance benchmarks across department.
Education
GED -
American Career College
Anaheim, CASkills
- Clinical and infusion scheduling
- Oncology support
- Logistics management
- Materials handling
- Patient-centered care
- Service recovery
- EMR systems (Epic, Allscripts)
- Scheduling and triage
- High-volume call management
- Conflict de-escalation
- Front office operations
- Insurance verification and billing
- Warehouse operations and SOP enforcement
- Compliance and training
- Staff leadership and shift supervision
- Interdisciplinary communication
- Crisis coordination
Certification
- Certified Medical Assistant (CMA)
- Basic Life Support (BLS)
- Cardiopulmonary Resuscitation (CPR)
- Automated External Defibrillator (AED)
Languages
Spanish
Professional
Accomplishments
Top performer
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteSalary Range
$30/hr - $1000/hrTimeline
Infusion Scheduling Coordinator
uC San Diego Health – Moores Cancer Center
08.2024 - Current
Warehouse Supervisor – Night Shift
IHI Power Services Corp
01.2021 - Current
Drug Testing Technician Supervisor
American Security Force Inc
01.2020 - 01.2021
Medical Assistant Supervisor
UCI Medical Center – Chao Cancer Center
01.2011 - 01.2019
GED -
American Career College