Jorge Valdez
Whittier
Summary
Determined and hard working with extensive experience in customer service, demonstrating strong problem-solving skills and adaptability to various scheduling needs. Proven ability to handle diverse customer inquiries and resolve issues efficiently, contributing to enhanced customer satisfaction. Committed to maintaining high standards of service and fostering positive relationships with clients.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Sprouts Famers Market
02.2025 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
McDonalds Crew Member
McDonalds
06.2024 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Had manager position offered to me as well as manager training for a month and learned how to run the store on my own if ever needed.
Host
Dame Mas Urbin Cantina
06.2023 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
La Serna High School
15301 Youngwood Dr, Whittier, CA 9060506-2024
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Hospitality service expertise
- Flexible schedule
- Cash handling
- Register operations
- Sales expertise
- Upselling
Timeline
Deli Clerk
Sprouts Famers Market
02.2025 - Current
McDonalds Crew Member
McDonalds
06.2024 - 01.2025
Host
Dame Mas Urbin Cantina
06.2023 - 10.2024
High School Diploma -
La Serna High School
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