Jorge Salguero
Ukiah
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Health Program Eligibility Worker
Mendocino County WIC
Ukiah
04.2025 - Current
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Developed comprehensive reports detailing each applicant's eligibility status.
- Conducted interviews with applicants to verify all documentation provided was accurate and up-to-date.
- Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
- Collaborated closely with social workers, health care professionals, job counselors in order to provide comprehensive services for eligible clients.
- Performed outreach activities within the community to inform individuals about available benefits or services they may be eligible for.
- Updated computer databases with current client information and status updates.
- Ensured adherence to all applicable federal, state, and local laws governing public assistance programs.
- Responded promptly to inquiries from potential applicants by phone or email.
- Advised supervisors on complex cases requiring additional review or special consideration.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Assessed clients' eligibility for public assistance programs and services.
- Attended workshops, seminars, and conferences related to public assistance programs.
- Participated in regular training sessions on new policies or procedures related to eligibility requirements.
Bilingual Legal Assistant / Receptionist
Petersen Law Offices
05.2022 - 04.2025
- Tracked filing, hearing and trials dates and scheduled conferences and interviews
- Fulfilled discovery obligations and prepared matters for trial
- Assembled exhibits, affidavits and other legal documents
- Prepared summaries of cases and recommended alternatives and solutions
- Reviewed case file and responsive documents for information with potential to influence case strategy
- Arranged meetings, trial dates and depositions on firm's master calendar
- Exhibited exemplary client focus by responding promptly to phone and email requests
- Worked effectively and efficiently on multiple projects in busy work environment
- Processed filing of court documents and collated evidence and other legal documents for case files
- Oversaw efficient office activities, including client meetings, the delivery of subpoenas and the master calendar
- Gathered information and data for use by attorneys in preparing for cases and hearings
- Answered phone and did intake documents to initiate case
Warehouse Associate
MCI Transformer
08.2021 - 05.2022
- Operated forklifts or other machinery to complete tasks
- Read customer orders, work orders and requisitions to determine items to be moved, gathered, distributed, or shipped
- Adhered to stacking guidelines to support merchandise integrity and personnel safety
- Collected and packaged items to successfully fulfill orders
- Organized warehouse areas for optimum accessibility and order
- Used pallet jacks and forklifts to load and unload freight
- Lifted and moved heavy boxes using best ergonomic practices
- Disposed of waste materials using pre-existing methods
- Worked flexibly to cover logistical needs of warehouse operations
- Supervised hourly and temporary personnel, provided work direction and reviewed work processes
Assistant Manager
Burger King
11.2020 - 10.2021
- Monitored cash management and reviewed expenses for optimum budget tracking
- Trained team members on appropriate application of policies and procedures
- Addressed and resolved customer inquiries and complaints to restore satisfaction
- Boosted company productivity and morale through consistent engagement with team members and management
- Maintained safe work environment for employees, vendors and customers
- Answered questions and recommended solutions to address escalated customer complaints
- Conducted performance reviews for direct reports and recommended improvement strategies
- Exemplified organizational standards and principles as hands-on leader
- Assisted manager to control inventory strategically, resulting in reduced costs
Cashier
Kohl's
10.2020 - 01.2021
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Cleaned and sanitized checkouts and other high-touch surfaces
- Greeted customers with prompt and friendly service
- Kept up high pace to minimize customer wait times at checkout
- Returned non-purchased products to shelves, maintaining strong visual merchandising
Shift Leader
Panda Restaurant Group
10.2019 - 08.2020
Shift Supervisor
KFC
04.2017 - 09.2019
Education
High school diploma - English
Ukiah High School
Ukiah, CA01.2018
Skills
- LEGAL DOCUMENT PREPARATION
- MULTITASKING
- PROBLEM-SOLVING
- CUSTOMER SERVICE
- DOCUMENT EDITING
- TIME MANAGEMENT
- CASE EVALUATION
Personal Information
Willing To Relocate: Anywhere
Timeline
Health Program Eligibility Worker
Mendocino County WIC
04.2025 - Current
Bilingual Legal Assistant / Receptionist
Petersen Law Offices
05.2022 - 04.2025
Warehouse Associate
MCI Transformer
08.2021 - 05.2022
Assistant Manager
Burger King
11.2020 - 10.2021
Cashier
Kohl's
10.2020 - 01.2021
Shift Leader
Panda Restaurant Group
10.2019 - 08.2020
Shift Supervisor
KFC
04.2017 - 09.2019
High school diploma - English
Ukiah High School