JORGE PINEDA

• Operated photo booth equipment, ensuring seamless functionality during events.
• Assisted guests with photo booth features, enhancing user experience and engagement.
• Managed inventory of props and supplies, maintaining organization and readiness for events.
• Collaborated with event coordinators to align booth setup with overall event themes.

• - Assist students with questions, appointments, rescheduling, referrals, and general office support in a student-centered environment.
• - Provide front desk support by greeting students, answering phone calls, and communicating in a professional and supportive manner.
• - Make reminder and outreach calls, follow up with students, and document information accurately.
• - Maintain accurate student records using computer systems and Excel Office.
• - Support a welcoming environment for diverse student populations in English and Spanish.
• - Collaborate with campus student support programs and resources, including Guardian Scholars, NextUp, EOPS/CARE, and related services.

Welcome former foster youth students and provide a supportive and welcoming environment. Answer phone calls, assist students with program information, schedule and remind students of upcoming counseling appointments, and connect them to available campus and community resources. Offer front desk support, assist with computers and printing, conduct outreach and follow-up calls, provide referrals, and help students access the benefits and opportunities available through the Guardian Scholars Program to support their academic success.

Welcome and assist current and former foster youth students by providing program information, answering phone calls, scheduling appointments, and conducting outreach and reminder calls. Ensure students remain in good standing with the program by scheduling counseling appointments, monitoring required contacts and workshop participation, and connecting students with available resources. Assist students in accessing program benefits, including book vouchers, meal vouchers, and parking permits. Provide front desk support, referrals, computer and printing assistance, and help students navigate campus services while promoting academic success and student engagement.

Create and distribute certificates using Adobe Acrobat and Microsoft Outlook for caregivers who successfully complete training classes. Answer phone calls and assist caregivers with certificate requests, class registration, and program information. Maintain and update participant records to ensure accurate contact information. Conduct outreach calls, email communications, and class reminders to inform caregivers of upcoming training opportunities and registration deadlines. Assist caregivers with class enrollment and ensure they receive credit for completed courses. Provide administrative support and help participants access educational resources and services offered through the Foster & Kinship Care Education (FKCE) program.

• - Manage deliveries using GPS, mobile apps, and time management to complete orders accurately and efficiently.
• - Communicate professionally with customers and restaurant staff to confirm orders, provide updates, and solve problems.
• - Follow instructions, stay organized, and provide reliable service in a fast-paced environment.