Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jorge Oseguera-Andrade

San Jose

Summary

Energetic, dedicated, and focused project management. Several years of experience prioritizing and completing multiple tasks. Following through to achieve project goals. Flexible, detail-oriented, and adaptive team player with staff training and development, customer service, and process improvements.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Project Manager

URC West Inc
06.2019 - 06.2025
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Managed multiple projects with competing deadlines simultaneously.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Created team objectives and roles with specific goals outlined for each individual.

General Manager

Habit Burger Grill
07.2015 - 06.2019
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Delegated work to staff, setting priorities and goals.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

General Manager

Dennys Restaurant
03.2012 - 04.2014
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Created schedules and monitored payroll to remain within budget.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Prepared staff work schedules and assigned team members to specific duties.

Restaurant Manager

Dennys Restaurant
01.2003 - 04.2012
  • Optimized profits by controlling food, beverage and labor costs.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Distributed food to service staff for prompt delivery to customers.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Trained new employees to perform duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Some College (No Degree) - Criminal Justice

Evergreen Valley College
San Jose, CA

High School Diploma -

Andrew P Hill High School
San Jose, CA
06-2003

Criminal Justice Diploma -

CCOC Central County Occupational Center
San Jose, CA
05-2002

Skills

  • Project management
  • Budgeting
  • Data analysis
  • Strategic planning
  • Decision making
  • Client relationship management
  • Performance evaluation
  • Risk management
  • Resource allocation
  • Quality assurance
  • Status updates
  • Work Planning and Prioritization
  • Scope implementation
  • Organizational skills
  • Multitasking capacity
  • Verbal and written communication
  • Construction management

Languages

English
Professional
Spanish
Professional

Certification

  • OSHA Certified
  • PROCORE Certified

Timeline

Project Manager

URC West Inc
06.2019 - 06.2025

General Manager

Habit Burger Grill
07.2015 - 06.2019

General Manager

Dennys Restaurant
03.2012 - 04.2014

Restaurant Manager

Dennys Restaurant
01.2003 - 04.2012

Some College (No Degree) - Criminal Justice

Evergreen Valley College

High School Diploma -

Andrew P Hill High School

Criminal Justice Diploma -

CCOC Central County Occupational Center

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Jorge Oseguera-Andrade