Dynamic and results-driven professional with extensive experience as a Building Manager at REAL Star Property Management. Proven expertise in floor maintenance and exceptional time management, ensuring properties exceed standards. Skilled in chemical-handling safety and conflict resolution, successfully maximizing rental income while maintaining high occupancy rates. Committed to delivering quality service and fostering positive environments.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
15
15
years of professional experience
Work History
Cleaning Contractor
Own Business
10.2010 - 09.2025
Organized and used industrial cleaning products following strict safety procedures.
Handled equipment, chemicals, and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Emptied trashcans and transported waste to collection areas.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were stored properly after use.
Removed trash, debris and other waste materials from premises.
Provided assistance to other staff members with cleaning of difficult areas.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Supervised supplies in inventory and submitted reorder requests.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Used power scrubbing and waxing machines to scrub and polish floors.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Operated buffers and burnishers to clean and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used organic-based chemicals to disinfect floors, counters and furniture.
Responded immediately to calls from personnel to clean up spills and wet floors.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Maintained floor cleaning and waxing equipment.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned walls and ceilings with special reach tools following regular schedule.
Building Manager
REAL Star Property Management
03.2023 - 03.2025
Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
Directed financial operations for building to maintain optimal budget targets.
Performed regular inspections of facility and documented all inspection information in reports.
Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
Collected rent, deposits and payments from tenants.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Inspected grounds and facilities to identify necessary repairs.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
Managed operations, maintenance and improvement of properties.
Communicated effectively with owners, residents, and on-site associates.
Planned special events such as lotteries, dedications and project tours.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Conducted regular inspections of both interior and exterior of properties for damage.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Delivered emergency 24-hour on-call service for tenants on building issues.
Collected and maintained careful records of rental payments and payment dates.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Coordinated appointments to show marketed properties.
Generated professional networks by engaging in professional, industry and government organizations.
Responded to Common Area Maintenance (CAM) inquiries.
Kept properties in compliance with local, state, and federal regulations.
Completed annual rent calculations using housing database software.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Maximized rental income while minimizing expenses through effective planning and control.
Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Generated leads for sales and rental properties through cold calls and referrals.
Education
GED -
Downsview High School
09-1993
Skills
Floor maintenance
Strong work ethic
Chemical-handling safety
Professional appearance
Customer service
Commercial and residential cleaning
Interior and exterior cleaning
Sanitation practices
Waste management
Interior window washing
Supply inventory management
Exceptional time management
Polishing surfaces
Laundry services
Crew management
Safe cleaning with chemicals
MSDS documentation
Sweeping and mopping
Health and safety compliance
Health and safety regulations
Recycling management
Complex Problem-solving
Quality assurance
Attention to detail
Basic maintenance
Steam cleaning
Verbal and written communication
Physical stamina
Problem-solving
Cleaning and sanitizing
Conflict resolution
Proper chemical handling
Multitasking and organization
Glass and window washing
Snow removal
Hazardous material handling
Quality control
Sanitization procedures
Time management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 10 staff members.
Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Full Professional
Interests
Playing Sports
Animal Care
Swimming
Growing herbs, vegetables, or fruits in home gardens
I enjoy cooking for friends and family gatherings
Watching Movies and TV Shows
Music
Gym Workouts
Backpacking and Hiking
I like working with my hands and fixing things
I enjoy helping others and giving back to the community
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Offering time and support to shelters for the homeless, women, and animals
I participate in a variety of outdoor recreational activities
Video Gaming
Enjoy hobbies that combine physical activity with outdoor exploration
Reading
Hiking
Team Sports
Historical Exploration
Learning new cooking techniques and expanding my culinary skills
I like looking at the stars and learning about constellations
Outdoor Recreation
Dancing
Horseback Riding
Cooking
Food Tourism
Community Cleanup
Graphic Design
Camping
Drawing and Painting
Food Photography
Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms