Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jorge Mejia

South Gate

Summary

Dynamic Operations Manager at Lineage Logistics LLC with a proven track record in enhancing operational efficiency and employee engagement. Skilled in problem-solving and team leadership, I successfully improved performance outcomes and customer satisfaction while fostering a positive work environment. Committed to driving results through effective planning and implementation.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operations Manager

Lineage Logistics LLC
09.2004 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Valet Parking Supervisor

Private Event Valet
02.2002 - 05.2004
  • Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
  • Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
  • Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
  • Streamlined vehicle handover process for increased efficiency while still ensuring proper documentation was completed accurately every time.
  • Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
  • Provided punctual, polite valet services to uphold professional standards.

Education

High School Diploma -

Belmont HS
Los Angeles, CA
03-2002

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Operations monitoring
  • Employee relations and conflict resolution
  • Planning and implementation
  • Employee motivation
  • Goal setting
  • Onboarding and orientation
  • KPI tracking
  • Invoice processing
  • Cost reduction
  • Work flow planning

Accomplishments

    Operator Training, Crown Equipment April 03,2006

    HACCP Certification March 21,2018

    Food Defense October 16,2019

Certification

  • Demonstration Performance Operator Training , Crown - 2006

Timeline

Operations Manager

Lineage Logistics LLC
09.2004 - Current

Valet Parking Supervisor

Private Event Valet
02.2002 - 05.2004

High School Diploma -

Belmont HS

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Jorge Mejia