Jorge Martinez
Lancaster
Summary
Dedicated professional with extensive experience in personal care and daily living support. Expertise in fostering supportive environments, maintaining accurate documentation, and enhancing team performance. Committed to delivering high-quality care and operational efficiency. Seeking a Supervisory role to apply leadership skills in managing support specialists and aides.
Overview
4
4
years of professional experience
Work History
Inbound Expert Captain
Target
Northridge
10.2024 - Current
- Supervised 10 employees across multiple departments, enhancing operational efficiency and fostering collaboration.
- Collaborated with team members to organize store environment, promoting a tidy and efficient workspace.
- Led team to complete tasks accurately and on time, maintaining high standards of quality.
Support Staff
Partners of Change
Hawthorne
09.2023 - 09.2024
- Communicated professionally with clients and residents to resolve inquiries and address individual needs, enhancing overall satisfaction.
- Assisted residents with daily living activities and personal care routines, fostering comfort and promoting independence.
- Built rapport with residents to identify preferences and deliver personalized support, improving resident experience.
Residential Aide
First To Serve
Los Angeles
06.2022 - 09.2023
- Monitored resident well-being and reported changes to care team, facilitating timely interventions and enhancing safety.
- Fostered strong relationships with residents and colleagues, promoting a positive and respectful environment.
- Documented care activities and interactions accurately, ensuring compliance with policies and enhancing communication within the care team.
Skills
- Operational efficiency
- Team management
- Staff training
- Documentation compliance
- Conflict resolution
- Time management
- Effective communication
- Rapport building
- Individual care support
Timeline
Inbound Expert Captain
Target
10.2024 - Current
Support Staff
Partners of Change
09.2023 - 09.2024
Residential Aide
First To Serve
06.2022 - 09.2023