JORGE JUNIOR

• · Liaised daily with international partners and internal departments to resolve operational and non-operational issues.
• · Coordinated cross-functional initiatives across admissions, student services, marketing, and academic teams.
• · Developed and maintained partner and operational databases to support program delivery and stakeholder communication.
• · Supported onboarding of new partner institutions and international group programs, ensuring operational requirements and timelines were met.
• · Standardized operational procedures and training documentation to improve service consistency and compliance.
• · Participated in stakeholder meetings and coordinated action items across internal departments and external partners.

• · Developed and managed partnerships with international agencies and stakeholders across Brazil and Asia.
• · Coordinated application workflows and communicated operational updates to partners and applicants.
• · Ensured compliance with institutional policies and eligibility requirements

• Managed partnerships with universities, colleges, and ESL institutions across Canada and internationally.

• Maintained partner databases, contracts, and institutional records.

• Represented the organization at international fairs, workshops, and trade missions.

• Oversaw daily operations and supervised 50+ staff across hospitality functions.

• Implemented operational improvements to enhance service delivery and stakeholder satisfaction.

• Coordinated event planning and event management for the Nike event during the
• Providing superior client services to Nike CEOS, staff, and players
• Standardized staff training initiatives across all departments and functional areas in customer service skills, harnessing team strengths, improving accountability, and increasing attendance rates.

• Managed international relations with institutions in Canada, Ireland, New Zealand, Japan, and China.

• Maintained operational data tracking and compliance documentation.