Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Jorge Ibarra

Long Beach

Summary

Experienced in overseeing site operations and managing teams, excels in utilizing strategic planning to enhance productivity and operational efficiency. Proven track record of fostering a collaborative environment, consistently drives performance and successfully achieves objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Site Director

Boys and Girls Club Long Beach
02.2019 - Current
  • Analyze data including demographics and academic trends to promote growth for the organization to support community growth
  • Operate, prepare, plan and strategically implement fiscal and academic school year budget
  • Confidently present initiatives and desired outcomes while actively collaborating with the school district to support development regarding statewide educational objectives
  • Ability to create and implement fun, engaging developmentally appropriate activities in the areas of common core, character development, project-based learning, STEM, fitness and recreation, and academics/enrichment
  • Responsible for immediately reporting and documenting any and all injuries or incidents utilizing established BGCO procedures for notification to parents and BGCO administration
  • Implementation and successful delivery of Boys & Girls Clubs programs
  • Maintain cleanliness in all program areas; including the upkeep of the equipment and facility in an acceptable manner and the set-up and breakdown during the program day to contribute to ongoing efforts to keep the Club orderly
  • Communicates with BGCO administration, staff, parents, and school administration regularly regarding program activities
  • Design a site program schedule/calendar together with the site team that includes a variety of educational, enrichment, and recreational activities that align with BGCO and school district requirements
  • Develop rapport and build relationships with faculty, staff, and member families
  • Manages monthly, or as needed, the site calendar completion, supply order requests, binder set-up, enrollment rosters, and emergency contact information

Youth Recovery Coach

SHORELINE TREATMENT CENTER FOR EATING DISORDERS
09.2019 - 06.2020
  • Keep students safe by following a therapist-assigned behavioral and medical report
  • Support patient therapeutic goals and treatment plan
  • Provide center support and supervision of the patients during group sessions
  • Have one-on-ones with patients as needed and document any and all necessary information
  • Communicate with therapists and dietary coaches to better advocate for all patients
  • Assist with intake and orientation for all patients and guardians if applicable
  • Provide emotional support for all patients
  • Lead groups with patients as needed (life skills, coping mechanisms, leadership, and education)
  • Ensure patient rights are protected per patient per treatment
  • Report concerns to lead therapist and LVN regarding patient safety while following all policies and procedures
  • Maintain organized and detailed notes for all patients while adhering to all HIPAA requirements

Math tutor

Math Success Center Long Beach City College
09.2016 - 01.2020
  • Imbedded tutor for classrooms, helping students in learning modules
  • Prepared study review sessions and lesson plans for students outside of the classroom
  • Identify, develop, and implement material learned in class for tutoring sessions
  • Communicate with students one-on-one to establish confidence in the material from the lecture, as well as provide feedback and positive reinforcement
  • Assess student progress throughout the semester as well as communicate with professors on the monitoring of students
  • Teach students study skills, and test-taking strategies and offer support through the course
  • Practice and work out problems to problems a student needs assistance with through various methods

Intake Specialist

SHORELINE TREATMENT CENTER FOR EATING DISORDERS
02.2018 - 09.2019
  • Handling office tasks, such as filing, scanning, generating medical insurance reports, and maintaining a clean office at all times
  • Providing real-time scheduling support by booking appointments and preventing conflicts
  • Call and verify insurance benefits for patients
  • Screening phone calls and routing callers to the appropriate party
  • Greet and assist patients and parents, while responding to questions and providing outstanding customer service
  • Maintain polite and professional communication via phone, e-mail, and mail
  • Anticipate the needs of others to ensure their seamless and positive experience
  • Take notes and participate in conference calls for the company
  • Manage databases including marketing, client, and employee databases
  • Organize, archive, and calendar non-active clients in compliance with document retention rules
  • Review all documents to ensure there are no errors
  • Follow all HIPAA policies and procedures to ensure the safety and privacy of patients

Events Program Assistant

Beach Pride Event CSULB
03.2018 - 01.2019
  • Coordinate and plan campus-wide events in conjunction with university needs, student union, and Beach Pride Events
  • Create, post, and distribute informational materials
  • Use various methods to communicate with board members and the campus community to gather and disseminate information regarding program events
  • Attend events and handle assigned responsibilities to help ensure Beach Pride Center's success
  • Maintain logs for work assignments & schedules, donations & giveaways as well as tracking systems for contracts, program evaluations, and end-of-year reports
  • Interact positively and build effective working relationships with a diverse population of students, faculty, staff, and campus administrators, ability to communicate with tact and diplomacy
  • Provide information about the office’s services, events, and information about supervisors in person or by telephone
  • Ensure office space and front desk are neat, presentable, and equipped with all necessary supplies at all times
  • Answer all client questions and incoming calls while taking messages when necessary
  • Receive any letters or packages and distribute them to their appropriate departments
  • Monitor, organize, and forward emails
  • Maintain records and files for all supervisors
  • In charge of the Volunteer Program on campus resulting in maintaining a master list of volunteers
  • As well as in charge of multiple oral presentations

Front desk assistant

Math Success Center Long Beach City College
01.2016 - 08.2016
  • Schedule and log students in and out for Success Center activities
  • Provide information about Department and Success Center programs, services, and procedures to students, staff, and instructors in person or by telephone
  • Maintain orderliness and cleanliness of the Success Center area, equipment, and materials
  • Check out materials to students while maintaining the security of materials and equipment
  • Demonstrate the use of Success Center equipment to students, staff, and instructors
  • Help students with general college and center-related questions

Education

Bachelors Degree with Credentials - Elementary Teaching

Cal State Long Beach
03.2025

Associates Degree - Geology and History

Long Beach City College
09.2017

Skills

  • Creative
  • Dependable
  • Organized
  • Able to thrive under pressure
  • Able to meet deadlines
  • Operational leadership
  • Operational planning
  • Operations management
  • Facility management

Awards

Sensei Award, Boys and Girls Club Long Beach

Certification

  • CPR/AED Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Youth Recovery Coach

SHORELINE TREATMENT CENTER FOR EATING DISORDERS
09.2019 - 06.2020

Site Director

Boys and Girls Club Long Beach
02.2019 - Current

Events Program Assistant

Beach Pride Event CSULB
03.2018 - 01.2019

Intake Specialist

SHORELINE TREATMENT CENTER FOR EATING DISORDERS
02.2018 - 09.2019

Math tutor

Math Success Center Long Beach City College
09.2016 - 01.2020

Front desk assistant

Math Success Center Long Beach City College
01.2016 - 08.2016

Associates Degree - Geology and History

Long Beach City College
  • CPR/AED Certification

Bachelors Degree with Credentials - Elementary Teaching

Cal State Long Beach
Jorge Ibarra