Dynamic manager with a proven track record in customer service and team leadership. Expertise in decision-making and operational compliance, driving cost control initiatives to enhance profitability while maintaining high-quality standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
El Toro Liquor and Taqueria
04.2024 - Current
Supervised daily operations to ensure compliance with health and safety regulations.
Managed inventory levels, coordinating with suppliers to optimize stock availability.
Trained and mentored staff on service standards and operational procedures.
Implemented cost-control measures to enhance profitability without compromising quality.
Monitored customer feedback to improve service delivery and product offerings.
Coordinated promotional events to increase customer engagement and sales revenue.
Line Cook
Mountain Mikes
09.2022 - 08.2023
Prepared and cooked menu items according to established recipes and quality standards.
Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
Assisted in inventory management, tracking stock levels and minimizing waste effectively.
Collaborated with team members to ensure timely service during peak hours, enhancing customer satisfaction.
Trained new staff on kitchen procedures, promoting adherence to safety protocols and efficient workflows.
Conducted regular equipment maintenance checks to ensure optimal performance and safety standards were met.
Education
High School Diploma -
Everett Alvarez High School
Salinas, CA
Skills
Customer service
Team leadership
Time management
Decision-making
Accomplishments
Supervised team of 3 staff members.
Collaborated with team of 6 in the development of dissecting a complete engine block and getting it to run again.
Used Microsoft Excel to develop inventory tracking spreadsheets.