Jorge Delgadillo

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

• Working at wine and roses I've one a lot of from being a houseman to being a server out on the floor
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
• Setup wedding ceremonies all around the property
• Run food for large events for up to300+ people
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Fill salt, pepper, sugar, cream, condiment, and napkin containers
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Take orders from guests for food or beverages
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning

• Serve food or beverages to patrons, and serve specialty dishes at tables as required
• Clean tables or counters after patrons have finished dining
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware

• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Ensured exceptional guest satisfaction through well-organized dining experiences at sea.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Contributed to inventory management by monitoring stock levels.

• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.