Mckenley Ramos
Hamilton
Summary
Experienced and result-driven individual with a strong foundation in project management, leadership, and client service. Proven track record of delivering high quality outcomes in fast-paced environments, particularly with efficiently managing time, multitasking, and handling high pressure situations. Excellent communication, customer care, and team collaboration skills.
Overview
6
6
years of professional experience
Work History
Landscape laborer
DL Landscaping
06.2020
- Digging or removing soil to form paths, ponds, or other landscape features
- Installation of mechanical irrigation systems, like sprinkles and drip lines often requires trenching and precise placement
- Consistently implemented landscape schedules to effectively maintain lawn health and promote clean, organized facilities
- Mowed and evenly cut lawns using lawnmowers and hand tools
- Maintained shrubs, flowers, and plants through regular watering and upkeep
- Conditioned soil to promote healthy plant growth
- Completed grounds and maintenance work within agreed budgets and timescales
- Carried out landscape improvement projects, consistently exceeding customer expectations
- Trimmed tree branches and shrubs to protect adjacent structures and maintain pleasing appearance
Pharmaceutical warehouse associate
LPG (Inventory Solutions)
11.2021 - 02.2025
- Interpreted and processed prescription orders from all regions in Canada, ensuring accuracy in medication dispensing
- Reordered and restocked at optimal times using data to record movement of goods
- Ensured all prescribed products were picked and dispensed accurately
- Labelled and dispensed prescriptions, complying with patient confidentiality and data protection protocols
- Checked medication labelling meticulously for safe, appropriate customer use
- Worked collaboratively with dispensing teams to meet team goals and support efficient operations
- Shipped controlled drugs to departments accurately and securely
Crew Member
Harveys
10.2021 - 11.2021
- Maintained a clean, well organized environment in the kitchen while preparing customers orders
- Kept the restaurant clean by conducting regular deep cleans
- Operated ovens, fryers, and grills safely
- Delivered fast, accurate service for positive customer experience
- Kept food preparation areas clean and well organized to maintain appearance and quality standards
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation
- Worked hard to learn all required tasks quickly to maximize performance
Crew Member
Wendys
06.2021 - 08.2021
- Prepared food for customers while maintaining a clean and organized work area and ensuring cleanliness of stations
- Kept food preparation areas clean and well-organized to maintain appearance and quality standards
- Maximized customer satisfaction by quickly addressing and resolving complaints with Food or service
- Completed opening, closing and shift change tasks in full to promote store efficiency
- Handled ingredients and prepared foods safely and responsibly in line with strict health and safety guidelines
- Created all food orders to high quality standards, with accurate portion sizes and within timeframe targets
CYO
Catholic youth organizer
09.2018 - 06.2019
- Managed day to day operations of youth basketball scorekeeper role with a focus on productivity and progression
- Assisted in fundraising activities to support team expenses and equipment purchases
- Organized, managed, and maintained all school sporting equipment
- Continuously taught children valuable sporting skills such as teamwork, fair play, and sportsmanship
- Developed customized coaching plans to improve children’s athletic skills and performance
- Continuously motivated children within physical education activities, ensuring students obtain full exercise
- Encouraged a culture of respect, discipline, and perseverance setting a positive example for athletes to follow
Education
Ontario secondary school diploma -
St. Jean De Brebeuf Catholic Secondary School
Hamilton, On06.2021
Skills
- Communication skills
- Commitment to excellence
- Active listening
- Activity organization
- Database management
- Problem solving
- Analytical and Critical thinking
- Researching
- Influencing
Languages
English
Timeline
Pharmaceutical warehouse associate
LPG (Inventory Solutions)
11.2021 - 02.2025
Crew Member
Harveys
10.2021 - 11.2021
Crew Member
Wendys
06.2021 - 08.2021
Landscape laborer
DL Landscaping
06.2020
CYO
Catholic youth organizer
09.2018 - 06.2019
Ontario secondary school diploma -
St. Jean De Brebeuf Catholic Secondary School
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