Jordyn Pelletier

• Assisted customers involved in vehicle collisions by accurately documenting accident details
• Guided customers through insurance claim forms using service kiosks
• Verified driver licenses and insurance documentation
• Took clear, detailed photographs of vehicles to support insurance claims
• Maintained professionalism and empathy in high-stress situations

• Maintained an organized and visually appealing sales floor by restocking shelves and displays according to company standards
• Assisted customers with product selection and store navigation
• Processed cash, debit, and credit transactions using a POS system
• Supported store cleanliness and organization during high-traffic periods.

• Trained and onboarded new employees on beverage preparation, POS systems, and customer service standards
• Prepared a wide variety of customized beverages while maintaining speed and quality
• Accurately processed payments and fulfilled customer orders
• Contributed to a positive team environment in a high-volume setting

• Managed front desk operations including customer check-ins, registrations, and payment processing
• Answered phone inquiries and provided information about gym services
• Completed opening and closing duties including cleaning, organizing equipment, and securing the facility

Cashier

• Assisted customers with product recommendations using active listening and product knowledge
• Processed transactions efficiently and accurately
• Counted and balanced cash tills daily to accurately balance all transactions and overages