Jordyn Melo
Vista
Summary
Dynamic and results-driven professional with extensive experience in customer service at Walgreens. Proven track record in enhancing customer satisfaction through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently improving operational efficiency and accuracy in fast-paced environments. Committed to maintaining high standards of professionalism and integrity.
Overview
7
7
years of professional experience
Work History
Cashier
Taco Bell
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new staff on cash handling procedures and customer service standards.
- Ensured accurate cash drawer reconciliation at shift end to uphold financial integrity.
- Handled customer inquiries and resolved complaints promptly to improve satisfaction levels.
- Collaborated with team members to streamline service delivery during peak hours.
Pharmacy Technician
Walgreens
09.2022 - Current
- Processed and filled prescription orders accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in medication therapy management and patient consultations for optimal health outcomes.
- Managed inventory levels, conducting regular stock checks and facilitating timely reorders of medications.
- Trained new pharmacy staff on operational procedures and customer service protocols to enhance team efficiency.
- Implemented organizational improvements that streamlined workflow, reducing medication dispensing errors significantly.
- Adhered to safety standards while handling pharmaceuticals, contributing to a secure working environment for staff and patients.
- Developed strong relationships with customers, providing exceptional service that fostered loyalty and trust in the pharmacy team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
Big 5 Sporting Goods
02.2020 - 09.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new staff on cash handling procedures and customer service standards.
- Managed inventory levels by tracking product usage and reporting discrepancies.
- Implemented best practices for cash management, reducing discrepancies during audits.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored stock levels and assisted in restocking items to maintain inventory flow.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Service Runner
Legoland California Resort
10.2020 - 12.2021
- Coordinated timely delivery of items to designated areas, ensuring operational efficiency.
- Maintained cleanliness and organization of service areas, enhancing overall guest experience.
- Assisted in inventory management by restocking supplies and tracking usage patterns.
- Collaborated with team members to streamline workflow processes, improving service speed.
Canvas Marketer
Panda White
03.2020 - 04.2021
- Developed and executed integrated marketing campaigns to enhance brand visibility.
- Analyzed market trends and consumer behavior to inform strategic decision-making.
- Collaborated with cross-functional teams to optimize product positioning and messaging.
- Managed social media strategies, increasing engagement through targeted content creation.
Hot Tub Manufacturer
ManpowerGroup
03.2019 - 02.2020
- Operated machinery to assemble components in accordance with quality standards.
- Monitored production processes to ensure compliance with safety regulations.
- Trained new employees on equipment usage and operational procedures.
- Implemented process improvements that enhanced workflow efficiency.
Education
High School Diploma -
Pacific View Charter
Oceanside, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Cleaning and sanitizing
- Cash handling
- Time management skills
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Cash register systems
Timeline
Cashier
Taco Bell
07.2025 - Current
Pharmacy Technician
Walgreens
09.2022 - Current
Service Runner
Legoland California Resort
10.2020 - 12.2021
Canvas Marketer
Panda White
03.2020 - 04.2021
Cashier
Big 5 Sporting Goods
02.2020 - 09.2022
Hot Tub Manufacturer
ManpowerGroup
03.2019 - 02.2020
High School Diploma -
Pacific View Charter